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Participating Frequently
December 13, 2018
Answered

Why does Bridge CC 2019 crash over Display Driver?

  • December 13, 2018
  • 1 reply
  • 1791 views

Ever since the install of Bridge CC 2019, Bridge occasionally crashes right at launch.  The error states that I should update my display drivers.  But they are updated - twice.  I am running the newest system and devices including the new 2010 Nvidia GPU.  My system is more than powerful enough, and I have more than enough high speed ram at 32 gb. Windows 10-64 is updated.

Yes, I have removed and reinstalled the application.  Several times/

I have reverted back to Bridge CC 2018 and I have no problem.  With the recent update of Bridge CC 2019 I have reinstalled and with the newest Nvidia drivers and the problem has returned.  It is not every time but usually crashes on the initial daily start up. 

Windows has recorded the crash in the event log. Like last night, it crashed twice in a row.

Faulting application name: Bridge.exe, version: 9.0.2.219, time stamp: 0x5bfc3142

Faulting module name: Bridge.exe, version: 9.0.2.219, time stamp: 0x5bfc3142

Exception code: 0xc000041d

Fault offset: 0x0000000000d70aeb

Faulting process id: 0x25e4

Faulting application start time: 0x01d492cd6fe9f7a0

Faulting application path: C:\Program Files\Adobe\Adobe Bridge CC 2019\Bridge.exe

Faulting module path: C:\Program Files\Adobe\Adobe Bridge CC 2019\Bridge.exe

Report Id: 0c9e5b6b-166a-46c5-bfb8-f7da98e648f6

Faulting package full name:

Faulting application name: Bridge.exe, version: 9.0.2.219, time stamp: 0x5bfc3142

Faulting module name: Bridge.exe, version: 9.0.2.219, time stamp: 0x5bfc3142

Exception code: 0xc0000005

Fault offset: 0x0000000000d70aeb

Faulting process id: 0x25e4

Faulting application start time: 0x01d492cd6fe9f7a0

Faulting application path: C:\Program Files\Adobe\Adobe Bridge CC 2019\Bridge.exe

Faulting module path: C:\Program Files\Adobe\Adobe Bridge CC 2019\Bridge.exe

Report Id: be3eb04e-a2a7-4246-96e4-c5cbe6591a32

Faulting package full name:

I have no idea what any of that means but something is not loading properly is my guess.  So I need help.  Going online others seem to be having the same like problem.  What to do?

    This topic has been closed for replies.
    Correct answer Abambo

    Did you try this: Troubleshoot Adobe Bridge for freezes and performance issues ?

    Discussion successfully moved from Adobe Creative Cloud to Bridge

    1 reply

    Abambo
    AbamboCorrect answer
    Community Expert
    December 13, 2018

    Did you try this: Troubleshoot Adobe Bridge for freezes and performance issues ?

    Discussion successfully moved from Adobe Creative Cloud to Bridge

    ABAMBO | Hard- and Software Engineer | Photographer
    OneShotIIAuthor
    Participating Frequently
    December 22, 2018

    THAT DOES NOT WORK.  I did a fresh install of Windows 10, most current.  Did a fresh install of Bridge, CC 2019.  Fresh install of display drivers - NVIDIA GTX 2010. and I still have the problem!!!!!!!!!

    New Participant
    December 26, 2018

    I still have problems too! I did everything as well! this has to stop at some point! ADOBE do something!