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Why is Bridge CC so slow?

Forum|Forum|12 years ago
December 22, 2013
25 replies
63725 views

I'm trying to figure out a way to diagnose why Bridge CC is so slow. I regularly use programs like Photoshop, Lightroom and Premiere and don't notice any kind of inapropriate lag or delays at all. However, when working in Bridge it just feels slow. Opening menus occasionally just hangs for seconds on end before dropping down. Thumnails from a gallery I've previously viewed can take upwards of 10 seconds to appear after opening the software. But the most noticeable and repeatable issue comes when trying to select more then one image files. CTR-Clicking a second (or however many additional files) can take anywhere from 5-8 seconds to happen. This, more then anything else, is making bridge unusable.

What should I do?

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Correct answer Floline Media

Hello... so I have also been experiencing some pretty substantial slowness in Bridge that "seemed" to get worse as the newer versions released, but has existed for what seems to be the last 3-4 versions. I'm on the current 2022 version on two systems, a xps 15 laptop with windows 11 and custom built PC with windows 10 pro. Both were seeing this horrible slowness in Bridge and it was to the point that I was researching other options. But I couldn't find anything that could do what Bridge can do with ACR and photoshop integrations, etc. I could go on and on about that road, but I'll come back to how I ended up fixing my speed issue. This post helped me to ultimatly discover what was causing my Bridge slowness. It without a doubt came down to on both systems have mapped network drives to a local server and a web server that I VPN into. Some of them aren't always connected, but still show up in windows as a disconnected drive. As soon as I removed all the mapped network drives that weren't connected, Bridge instantly performed like lightening!! It was incredible. So, my guess is that on both windows or mac, if some sort of drive is connected, but not linked... maybe even to the point of a dropbox connection, or similar, that may be causeing Bridge to crawl. Mine was litterly taking 20-30 seconds to open a directory with 1 or 2 small web sized jpgs in it. I could open a folder, click to another and clicking back into a folder would lag on loading. If I batch renamed files and clicked refresh, it would take 10, 20, sometimes even up to a minute for the files to show again. Both systems are now like lightening and I couldn't be happier. Just wanted to share my discovery and hope it helps someone else. I'm now on to seeing alternative ways to connect to other computers on the network... but for now, I'm absolutely thrilled that Bridge is fast!

Floline MediaCorrect answer

Inspiring

Hello... so I have also been experiencing some pretty substantial slowness in Bridge that "seemed" to get worse as the newer versions released, but has existed for what seems to be the last 3-4 versions. I'm on the current 2022 version on two systems, a xps 15 laptop with windows 11 and custom built PC with windows 10 pro. Both were seeing this horrible slowness in Bridge and it was to the point that I was researching other options. But I couldn't find anything that could do what Bridge can do with ACR and photoshop integrations, etc. I could go on and on about that road, but I'll come back to how I ended up fixing my speed issue. This post helped me to ultimatly discover what was causing my Bridge slowness. It without a doubt came down to on both systems have mapped network drives to a local server and a web server that I VPN into. Some of them aren't always connected, but still show up in windows as a disconnected drive. As soon as I removed all the mapped network drives that weren't connected, Bridge instantly performed like lightening!! It was incredible. So, my guess is that on both windows or mac, if some sort of drive is connected, but not linked... maybe even to the point of a dropbox connection, or similar, that may be causeing Bridge to crawl. Mine was litterly taking 20-30 seconds to open a directory with 1 or 2 small web sized jpgs in it. I could open a folder, click to another and clicking back into a folder would lag on loading. If I batch renamed files and clicked refresh, it would take 10, 20, sometimes even up to a minute for the files to show again. Both systems are now like lightening and I couldn't be happier. Just wanted to share my discovery and hope it helps someone else. I'm now on to seeing alternative ways to connect to other computers on the network... but for now, I'm absolutely thrilled that Bridge is fast!

S

soundinfusion

New Participant

Thank you guys!

I followed what HappyGuy described in post 30 and jprotz in post 38. My links were correct so it didn't change anything. However, it got me thinking that I might have inaccessible links in Favorites - and I was right.

1. Open Bridge

2. In left panel, next to Folders, click "Favorites"

3. Try to open links, if they can't open delete them (in my case Bridge deleted them automaticaly)

That's it, thank you HappyGuy and jprotz!

H

heidsterrrr

Participating Frequently

Not just "slow" since the update for me, but basically unusable. I can click a time or two and then it just goes to "Not Responding". I use Windows 7 Professional and nothing has changed in a couple/few years: XPS8700; 16GBRAM; 64-bit OS ... Bridge has always worked flawlessly. Until the update ...

P

P Moloney

Inspiring

Hi Guys,

I'm on Mac - and recently I posted here "Performance issues after 6.2 upgrade" and got no replies...

Anyway after reading this thread I tried creating a new Admin User Account and tried Bridge and it created 39 Raw previews & Thumbnails (Canon 5DsR) in less than a third of the time in my normal user account.

MacPro 10.10.5, 3.7GHz Quad Core, 32Gb Ram, ADM FirePro D300 2048 MB.

So has anyone any idea how to do a "HappyGuy" fix on a Mac???

This is really driving me nuts!

Peter

R

Reality Reimagined

Known Participant

I've been having this very same issue and a bunch of weird bugs with my recent upgrade to Windows 10. I followed the instructions from Happy Guy and there weren't any random libraries linking to old comps or network issues.

However, after watching a tutorial on why I was encountering a slow Wacom tablet, I found a fix that not only solved that problem, but instantly fixed Bridge.

If you go to your Wacom tablet properties and select the pen tool and then in the fields below select the Mapping tab, there is a small check box in the bottom left hand corner. It says "Use Windows Ink" and it's check by default. Uncheck this for not only your pen tool in the basic "all other" option in the programs listed for the Wacom tablet, but Photoshop or any other program you use.

Then go to Pen and Touch in your control and under the "Press and Hold" option you can click settings and disable that feature. Also disable the Flick feature on the second tab.

I don't know how many of you use Wacom tablets and are having these slow issues from Bridge - but this fixed it immediately.

Hope it helps!

Shellettephotog

Known Participant

Thanks Happy Guy ...you sure made me a happy girl. I was ready to dump my new HP workstation with Windows 8.1 and go Mac. How many cases of beer and what kind?

dkfidler

Participating Frequently

Guys, I don't want to be a wet blanket but please stop referring to this as a "fix" - it's not a fix. It's a workaround. Bridge is unnecessarily wasting system resources.

For me, I have:

Removed all folders from all of my libraries
Copied files from my network share to my SSD
Disconnected all network drives (umm... okay... but all of my pictures are on my RAID mirrored NAS - that's kind of the point of having one with a gigE backbone)
Purged the thumbnail cache
Performed the
Put a big fan onto the back of my Surface Pro 3 (so it doesn't overheat and go into thermal protection)
Disabled AV

And Bridge CC is still dog slow - slower than it is on my old PCore2 Quad Q660 G0 running at 2.4Ghz - which is a significantly slower machine than my SP3. Granted, my desktop has a GTX275 in it (which is about 2x the spec of the built in Intel HD 5000 in my i7).

Bridge is usable - but painful. And RAW editing is a nightmare.

My Surface Pro 3

i7-4650U (dual core @ 1.7GHz; 3.3GHz Turbo)

Intel HD 5000 Graphics

8G RAM

256G SSD

In looking at the CPU specs, it's not temp throttling through any of this.

Just for a giggle, I spooled Bridge up and browsed to an empty folder so no images were present. Then I ran processmon and captured 10s of data.

In that 10s, Bridge generated 35K events (accessing filesystem, registry, etc). And it does the following in 2s intervals

Hits root of local hard drives
Scans for mounted volumes listed in HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
Queries a bunch of stuff in HKCR\Drive\shellex\FolderExtensions\
Scans each folder in the path up to the folder that you're currently in for new paths
Scans the current directory for all files (and does a compare against the old list to see if new files have shown up)
Fetches a massive number of keys from HKCR\CLSID and HKCU\Software\Classes\CLSID
Scans libraries (Documents, Desktop, Pictures, Downloads, Videos, etc) - remember I've removed ALL paths from them (so no paths appear)
Queries C:\Users\<USER>\AppData\Local\PFU\SSFolderTemp ( a few times )
Queries several thousand entries from HKLM\System\CurrentControlSet\Control\DeviceClasses\
Then it re-performs several of the steps above again.

All of the above takes 0.5s

Then, 1.5s later, it does it all again...

And that's with Bridge just sitting there doing absolutely nothing in a folder with absolutely no photos in it. When I start to "do" things in bridge (like browse photos in Review mode) it's doing all of this stuff needlessly (and it's slowing me down).

Now, I'll grant you that querying the registry only takes 1/30,000 of a second, or so. But still, that's a lot of time spent querying for things that have no bearing on anything other than when you are first copying files into a folder.

I would love to be able to control this behavior. Like having a parameter in settings that I can set to reduce the frequency of these polls - instead of hard coding it to 2s? I'd be perfectly happy with being able to completely disable it (instead of trading off against losing my "libraries" - I don't think a single app should change how I use my operating system).

I guess it could just be my SP3, or something wrong with windows 8.1 - but there are no application/system events to lead me to believe that anything is wrong with it.

F

funzone39

New Participant

I agree with your technical distinction that removing dead links from libraries is a "workaround" and not a "fix" but it get the job done and removing dead links is good practice anyway, so for me, at least, the distinction is moot. My Bridge is now acceptably speedy again. It does seem strange that Bridge is taking so many actions behind the scenes. I certainly don't need or want it to do so. I can't imagine what Adobe was thinking when they programmed that kind of behavior. Still, ordinarily it isn't a real problem and doesn't seem to slow things down - at least on my system. If it were currently causing me problems I'm sure I'd be a lot more upset about it!

dkfidler

Participating Frequently

But it's not just dead links - that's the point. One Drive, Network drives, etc. I have 2TB+ of photos on my NAS system (RAID mirrored for performance and redundancy) on a 1G link - which means (ignoring latency) i can access my photos about as fast as I can on a SATA3 HDD.

What if people want those things in their libraries?

And have you ever noticed that when you browse, with Bridge to a folder and you copy photos into it or if you save a file in PS, the changes are reflected nearly instantly in Bridge? That's why they did it this way.

But that decision has far reaching performance implications and, now that it's been identified, it sure would be wonderful if they put a fix in place for it.

N

niftytek

New Participant

I just solved this on my Windows 8.1 Machine with the following steps:

1) Close Bridge if open

2) Go To Windows Temporary Folder [WIN KEY + R], and type "%TEMP%"

3) Go up two folder levels until you see the Roaming folder [ ALT + Up Arrow ]

4) You will see the folders : Local, LocalLow, Roaming

5) Open Roaming folder

6) Open Adobe folder

7) You will see Bridge folders : Bridge, Bridge CC

8) Delete both Bridge folders

9) Launch Bridge. Slowness should go away!

A

AandF

New Participant

I have the same problem. When turned-off my McAfee Virus protection Bridge was much faster. Not a long-term option. I also reduced the number of Start-up scripts to just Photoshop CC 2014. That also increased the speed.

ghostgum

New Participant

Just wanted to say thanks - this fixed bridge for me too - why doesn't adobe fix this though? Or Microsoft?

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