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Chelsea5CDD
New Participant
October 19, 2020
Question

bridge not showing updates from camera raw

  • October 19, 2020
  • 1 reply
  • 1059 views

I have made my updates in Camera Raw and Bridge ususally reflects what changes I have made. In the last 2 weeks that has stopped. I have tried restarting the prgram, running updates, shutting down my computer, refreshing the program under the view tab and no luck. Any tips? 

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1 reply

Rahul Saraogi
Community Manager
Rahul SaraogiCommunity Manager
Community Manager
October 22, 2020

Hi

 

Thank you for reaching out to us. I will pass the feedback to Bridge team. Meanwhile could you please try some troubleshooting steps and share the following information to help us better investigate the issue.

 

Troubleshooting:

  1. Try purging the cache and see if issue still persists Edit -> Preferences -> Cache Management -> Purge All Local Caches
  2. Update Bridge to the latest version (11.0..0.83)

 

Information required if you still see the issue after troubleshooting steps:

 

  1. Machine configuration(Win/Mac version), Bridge and Camera Raw version
  2. Steps to reproduce the issue and screen recording / screenshots
  3. Bridge and Camera Raw version
  4. Type of assets you are using(is there any sample set you can share)
  5. Bridge logs
    1. MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    2. WIN - %appdata%\Roaming\Adobe\Bridge 2021
  6. Are you able to apply rating, label on the same files?

 

Thanks,

Tanu Goel

C
Chelsea5CDDAuthor
New Participant
November 5, 2020

My birdge is up to date and I cleared the cashe - it is still not working. 

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