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johnh63266658
johnh63266658
New Participant
November 28, 2020
Question

Cannot open Bridge on macOS Big Sur 11.0.1

  • November 28, 2020
  • 1 reply
  • 2741 views

Can not open Adobe Brige in my Photography Plan since upgrading my Apple Mac to Big Sur 11.0.1 operating system. Adice please.

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Brainiac
December 1, 2020

Hi there,

 

Sorry that you're cannot launch Bridge on your Mac running the macOS Big Sur.

 

Please note that only the Bridge 11.x is compatible with macOS 11 (Big Sur) so if you have not updated to the latest version of Bridge, please checkout this article to keep your apps updated. 

 

To troubleshoot, restore the Bridge app preferences to see if the app loads correctly:

  • Start Adobe Bridge and immediately press Ctrl+Alt+Shift Command+Option+Shift until the Reset Settings dialog box appears.
  • Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK

 

There are some known issues with Bridge 11.x on macOS Big Sur, see: https://helpx.adobe.com/bridge/kb/bridge-and-macos-big-sur.html#IsBridgecompatible 

 

Thanks,

Akash

 

B
Brent0D4A
New Participant
April 30, 2021

Hi Akash,

What are the keystrokes required to reset Preferences.  I don't have an Alt key on my Mac keyboard.

Thanks,

Brent

gary_sc
gary_sc
Community Expert
April 30, 2021

Hi Brent,

 

the Alt key is AKA the Option key.

 

Both are the same key.

 

HTH

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