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Thiago Guimarães
Thiago Guimarães
Participating Frequently
June 18, 2024

After Effects Freezes after some time with error: "Direct2D Drawbot Error. HRESULT:-2005270523"

  • June 18, 2024
  • 159 replies
  • 53122 views

I can't say for sure, but after two or three more recent versions of AE Beta I started to get a random error, after working for a few minutes the whole computer crashes and then this Direct2D Drawbot Error box. HRESULT:-2005270523 appears, but I can't close it, it keeps reopening endlessly and then I have to force close the program.

 

I've been using AE Beta since they redid the interface, it's just become another program! It's very fluid and enjoyable. I'm not using to use the retail version because he not received the interface update., but I can say that the problem is in the beta, because when i use the reail version there is no issue i don't have any errors or freezes.

 

Here's a picture of the error I get when I close.

 

 

AE Beta V24.6.0 b23

Windows 11, i7 9750H, GTX 1660TI 6GB, 32gb de RAM, 512gb SSD.

Driver Nvidea Studio  555.99.


 

    159 replies

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    M
    Mateusz372823907j79
    Participating Frequently
    December 13, 2024

    Same problem and also on 2060s, it appears when im using adobe link....

    T
    TungNguyen2307
    Participant
    December 13, 2024

    I switched to an older version.
    My Adobe Premiere also encountered a similar issue, where it would freeze and restart the computer after about 20 minutes.
    I haven't found the cause yet, but my solution was to switch back to an older version, and the issue has stopped occurring.

    matthew1129
    matthew1129
    Participant
    December 12, 2024

    Hello, 

    I have had this same issue for a few months now and I am losing my mind as I've reinstalled AE, my Graphics driver, as well as ran in safe mode, or with no plugins. I almost paid for a new graphics card assuming mine had died, but there seems to be many with this issue. 

    It's killing me and my deadlines. 

      M
      Manic Motion
      Participating Frequently
      December 11, 2024

      If this is just a minor bug, OK, but it is a recurrent bug that crash After every 20 minutes. It just annihilate my workflow, and my productivity... It's not give me the strengh to make something cool for my client.

        T
        TungNguyen2307
        Participant
        December 11, 2024

        After effect warning: Direct2D Drawbor Error: HRESULT: -2005270523
        I just updated to the latest version of After Effects, and the software frequently encounters this kind of error. How can I fix it?

          D
          dsrmedia
          Participant
          December 10, 2024

          Same issue for months and no solutions... i cant use apps and i pay it well.

            F
            Fabiane C3318580028ze
            Participant
            December 10, 2024

            This error started happening after I updated my After Effects to version 2025. And this error is happening more and more frequently. I'm usually using After Effects on projects that aren't even heavy, when suddenly my screen goes black, and when the screen comes back, AE shows this error and the preview goes black, making it impossible to view the video preview inside AE. I don't know what it could be, I've used programs to stress the CPU, GPU and RAM. These programs caused the usage to reach 100% and the screen blanking problem didn't happen. I really don't know what it could be, if anyone can help me, I'd appreciate it in advance.

             

              R
              Community Expert
              Rick GerardCommunity Expert
              Community Expert
              December 10, 2024

              Without system, os, and workflow details, pointing you to a solution isn't easy. I'm not having any problems at all right now with AE.

               

              If your AE is up-to-date or you have tried rolling back a build or two using the Creative Cloud app, the only constructive suggestion I could make is to set the amount of RAM allocated to other apps to an even multiple of 4 GB in Preferences. If you do not have lots of memory, use four  GB. Eight or Twelve if you have a lot of memory to spare. Then, when you run After Effects, quit all other apps not needed for your effects work.

                M
                martijnb34575668
                Participant
                December 10, 2024

                Same issue, updated the driver, but still error.. 

                  I
                  igordugonjic
                  Known Participant
                  December 10, 2024

                  new pc, new windows, new ae installation, same error, nice, really nice

                    C
                    chai_9553
                    Participant
                    December 8, 2024

                    i experienced the same issue; Direct2D Drawbot Error.. This things occur everytime i used after effect.. GPU driver updated to NVIDIA Studio Driver (latest version).. This thing happen after new AE update. I tried uninstall/reinstall AE without any plugin or effect, the problem still occur. Try to find the solution on reddit, no positive solution. Help us. It's been 2 weeks, 

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