• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

P: Auxiliary Folder automatically appears

Explorer ,
Jan 09, 2025 Jan 09, 2025

Copy link to clipboard

Copied

I an getting a folder called "auxiliary" showing up when I export a file(s) to a seperate folder. Nothing appears to be saved to this folder, but it appears the first time I export a file. If I delete the folder it does not reappear if I expoet more files.

 

Ian Winter

 

Screenshot 2025-01-09 at 8.05.47 AM.pngexpand image

Bug Investigating
TOPICS
macOS , Windows

Views

589

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jan 22, 2025 Jan 22, 2025

Updating Status

Status Investigating

Votes

Translate

Translate
19 Comments
Community Expert ,
Jan 09, 2025 Jan 09, 2025

Copy link to clipboard

Copied

what app are you using to export?

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jan 10, 2025 Jan 10, 2025

Copy link to clipboard

Copied

The same thing is happening to me in Lightroom Cloud when I export a JPEG sometimes.

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 10, 2025 Jan 10, 2025

Copy link to clipboard

Copied

Not using any app, exporting directly from LR

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 10, 2025 Jan 10, 2025

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 14, 2025 Jan 14, 2025

Copy link to clipboard

Copied

Hi @OwleyMedic!

Could you provide a bit more info? Does this happen with every image? What version of Lightroom and Operating System are you using? Unfortunately, I haven't been able to reproduce this issue on my end while exporting.

Thanks!
Alek

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 17, 2025 Jan 17, 2025

Copy link to clipboard

Copied

I appears to happen on the first export from a folder, could be one file or group export. Does not happen on susbequent exports or if I deleat the auxulary folder it does not reappear after that.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

Hi @OwleyMedic!

It seems there's a bug here. Unfortunately, we haven't been able to consistently reproduce it—on my end, the folder is only being created occasionally. Does it happen only when you have masks in the file or when you use certain export settings? If you could share a short video showing the steps you take to get the auxiliary folder created after exporting a file, it would really help us investigate further.

Thanks a lot!

Alek

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

Updating Status

Rikk Flohr: Adobe Photography Org
Status Investigating

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 23, 2025 Jan 23, 2025

Copy link to clipboard

Copied

I was finnaly able to reproduse it. Tried a few times last night and it wouldn't do it but this morning I did. see attached video

AC7962EC-3123-4D04-B7F9-AA7A5DAB738A_4_5005_c.jpegexpand image

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 23, 2025 Jan 23, 2025

Copy link to clipboard

Copied

I just did ity adain and I noticed the folder is created when I first click export before change file name or chose a location. And it did it a second time after I deleted the one created in the video. Hope that helps.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 23, 2025 Jan 23, 2025

Copy link to clipboard

Copied

Hi @OwleyMedic,

It seems like the video isn't playing on my end—it's just showing as a still image. Could you please try re-uploading it? Thanks a lot!

Alek

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 23, 2025 Jan 23, 2025

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 23, 2025 Jan 23, 2025

Copy link to clipboard

Copied

IMG_8802.MOV
<>

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 23, 2025 Jan 23, 2025

Copy link to clipboard

Copied

Hey @OwleyMedic,

Thanks for sharing the video! Sorry to keep asking for things, but it looks like I need permission to access it 😅. Could you make it available for public viewing so the whole team can watch it? Thanks a lot!

Alek

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 23, 2025 Jan 23, 2025

Copy link to clipboard

Copied

You should have access now

 

IW

Votes

Translate

Translate

Report

Report
New Here ,
Jan 24, 2025 Jan 24, 2025

Copy link to clipboard

Copied

having the same issue and now I have three empty auxiliary files that I can;t get rid of. This only has happed in the last cople weeks. Please advise.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 27, 2025 Jan 27, 2025

Copy link to clipboard

Copied

Hey @clm801s! Our team is currently investigating this bug. If you could provide any steps to reproduce the issue or share a video, it would be super helpful. Keep an eye on this thread for updates.

Thanks for your patience! Alek

Votes

Translate

Translate

Report

Report
New Here ,
Jan 28, 2025 Jan 28, 2025

Copy link to clipboard

Copied

The only solution I have found is deleting the folder via Finder. S new auxiliary folder appears every time I create a new subfolder. This also happened when I was using LRC. Nia if happens in LR.

Get Outlook for iOS<>

Votes

Translate

Translate

Report

Report
Explorer ,
Feb 14, 2025 Feb 14, 2025

Copy link to clipboard

Copied

LATEST

Any updates on a resoulition to this issue?

IW

Votes

Translate

Translate

Report

Report