P: Auxiliary Folder automatically appears

[OwleyMedic]

I an getting a folder called "auxiliary" showing up when I export a file(s) to a seperate folder. Nothing appears to be saved to this folder, but it appears the first time I export a file. If I delete the folder it does not reappear if I expoet more files.

Ian Winter

 

[kglad]

what app are you using to export?

[Nicholas_AJG]

The same thing is happening to me in Lightroom Cloud when I export a JPEG sometimes.

[OwleyMedic]

Not using any app, exporting directly from LR

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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[Aleke]

Hi @OwleyMedic!

Could you provide a bit more info? Does this happen with every image? What version of Lightroom and Operating System are you using? Unfortunately, I haven't been able to reproduce this issue on my end while exporting.

Thanks!
Alek

[OwleyMedic]

I appears to happen on the first export from a folder, could be one file or group export. Does not happen on susbequent exports or if I deleat the auxulary folder it does not reappear after that.

[Aleke]

Hi @OwleyMedic!

It seems there's a bug here. Unfortunately, we haven't been able to consistently reproduce it—on my end, the folder is only being created occasionally. Does it happen only when you have masks in the file or when you use certain export settings? If you could share a short video showing the steps you take to get the auxiliary folder created after exporting a file, it would really help us investigate further.

Thanks a lot!

Alek

[Rikk Flohr: Photography]

Updating Status

[OwleyMedic]

I was finnaly able to reproduse it. Tried a few times last night and it wouldn't do it but this morning I did. see attached video

 

[OwleyMedic]

I just did ity adain and I noticed the folder is created when I first click export before change file name or chose a location. And it did it a second time after I deleted the one created in the video. Hope that helps.

[Aleke]

Hi @OwleyMedic,

It seems like the video isn't playing on my end—it's just showing as a still image. Could you please try re-uploading it? Thanks a lot!

Alek

[OwleyMedic]

I had to put it in Google Drive here is the link:

https://drive.google.com/file/d/1SycjV9CDPd2MWiua193o9tAMIccz_T1U/view?usp=drive_link

[OwleyMedic]

IMG_8802.MOV
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[Aleke]

Hey @OwleyMedic,

Thanks for sharing the video! Sorry to keep asking for things, but it looks like I need permission to access it 😅. Could you make it available for public viewing so the whole team can watch it? Thanks a lot!

Alek

[OwleyMedic]

You should have access now

IW

[clm801s]

having the same issue and now I have three empty auxiliary files that I can;t get rid of. This only has happed in the last cople weeks. Please advise.

[Aleke]

Hey @clm801s! Our team is currently investigating this bug. If you could provide any steps to reproduce the issue or share a video, it would be super helpful. Keep an eye on this thread for updates.

Thanks for your patience! Alek

[clm801s]

The only solution I have found is deleting the folder via Finder. S new auxiliary folder appears every time I create a new subfolder. This also happened when I was using LRC. Nia if happens in LR.

Get Outlook for iOS<>

[OwleyMedic]

Any updates on a resoulition to this issue?

IW