P: Lightroom will not allow photos that reside on NAS drive to be deleted

[MHedge]

Lightroom Version 7.0 Operating System - macOS 14 Sonoma

I was excited to learn that LR had the ability to work on local drives. I have used Bridge for the last several years after getting frustrated with Classic's performance. I like what I see in the new LR and am giving it a try. I have run into a problem that I am not able to delete any photos in LR that reside in folders on my Synology NAS drive. After asking if I want to move the photo to the trash I get a response saying "This file cannot be moved to the trash. Please try deleting directly from the disk." I have the gone into my Synology settings and I cannot find anything there that would cause this response. I have no issues deleting photos when in Bridge.  I have administer rights on the NAS drive as well as read/write privileges.  Photos residing on the internal SSD or attached drives delete just fine.  I also can copy files into NAS folders, Move photos from one folder to another on the NAS.  I have no issues deleting these files when in Bridge or in Finder on the Mac. Screenshots of the error messages are attached.  I spent two hours with Adobe support with no resolution, who worked with read/write permissions and a number of other things.  They got the same results as I did and had nothing to offer.  This is very important to me as I have years of photos on the NAS drives and I have backup NAS drives maintained in two locations where I have complete access to my entire library in each location.

[Cletus]

I can verify the bug occurs with the same message and does not delete files on an attached NAS volume.  The issue is not limited to a Synology NAS as it also occurs on my ASUSTOR NAS.   My ASUSTOR  NAS uses AFP 

The new Local option has been likened to a file browser like Finder or Bridge.  I can delete files on the NAS volume using Finder and Bridge but not Lightroom.

[Rikk Flohr: Photography]

I've checked with engineering and this should work so I am logging a bug.  Thank you for your report!

[LMGCTAZ]

Windows 10. I am so excited about the addition of Local to LR.  I have my photos stored on NAS
drives, to which I have assigned drive letters. LR local can see all the photos,
and it appears I can do everything to them EXCEPT delete them (it will
delete them from my internal hard drive).

For the assigned drives it says I have to delete directly from the disk. Which I find odd since
I've been using a similar workflow using Bridge on those same assigned
drives and Bridge has no problem deleting files (just providing a
warning that they will be permanently deleted).  I have a workaround but am wondering if this is a bug.

[Sebastian31114411f7vh]

I have the same issue, is there an option to vote for the bug to be fixed?

[Cletus]

It does sound like the Lightroom Desktop for Mac bug also does also apply to Lightroom Desktop for Windows. 

[Cletus]

At the bottom of Rikk Flohr's pinned reply is an option to Up Vote the bug. 

[Tenpa17256289t4yk]

Same. I cannot delete on Lightroom. But I can on Finder.

• Mac OS: 14.2.1
• NAS: Synology

[AldrinSalazar]

Same thing happening to me, I have my entire collection of RAW files in a shared network drive that uses the SMB protocol, the drive is formatted as NTFS because the computer serving it is windows.

Since all of this setup is at home, I access when abroad using a VPN, and this issue is VERY annoying because I take a lot of pictures of the same subject and since I can't prune my library I end up with tons of unused files that I have to remember to delete when at home.

Windows 11 Drive Share as the server
NTFS Drives
MacOs Sonoma 14.5
Lightroom version: 7.3 arm64 [ 20240507-1433-eff47f4 ] (May 7 2024)

[Bryce25]

Hi team,

I wanted to try to migrate from LrC to LR, but I have an issue when I'm triying to delete photos in Local tab in Lightroom.

Macbook Pro (macOS version : 14.6.1) - NAS Synology (DSM 7.2.1-69057 Update 5) - Lr and LrC are up to date.

This issue is not caused by my MacBook or my NAS, because if I'm trying to delete local files at the same location with LrC (Command + Option + Shift  + Delete), I haven't any issue, the files are deleted.

Here the screen :

Do you have any idea ? With this bug, it's out of the question to migrate.

And please, "try to delete file directly from the disk", seriously...

[Carlo27017762ohr9]

Almost one year later, this issue still exists...

It works on local drives and external USB drives, but not on network drives.

I can change image values (XMP file will be changed) and I can even rename the folder within LR.

Enabling/Disabling SMB 1 had no effect

Windows 11 22H2

Lightroom 8.0