P: Generative fill could not be used due to connection

[designdaog63420039]

I can't use Generative fill and received notification: generative fill could not be due used to a connection issue. Anyone has problem and how can fix it?

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[Kundan0D45]

When using Generative fill I am getting this message. I have restarted Creative Cloud and as well as Adobe photoshop many times but still getting the same error.

"Generative fill online session has expired

Please restart adobe photoshop"

[Melker30101578l06w]

When i try to use the new generative fill feature, an error sign keeps coming up saying (translated from swedish) "Generative fill can't be used because of connection issues". What am i doing wrong?

Would appreciate the help!

[Melker30101578l06w]

UPDATE:

I resolved this issue by just disabling the firewall. If you have encountered the same issue as i did, hope this will help!

[jane-e]

@designdaog63420039 

I've moved your post to the Photoshop Beta forum.

Are you connected to the internet? Is it a good connection? Generative Fill requires cloud processing.

Jane

[designdaog63420039]

Yes I connected to my internet 

[Jentse Azur Media]

I have the same problem... If anyone can help, would be great. 

[vajaeanc38950723]

I have the same problem

[vajaeanc38950723]

try to reinstall Photoshop, it will work.

[CoryShubert]

Hi @Kundan0D45 the solution for this is to simply close Ps and reopen.  This will reset the tie Ps has to the server.

[MAYANK30150710e7co]

is there any other solution?

[Yaya30151134zrrn]

thanks

[Camary30196029bw4q]

[kevin stohlmeyer]

Hi @Camary30196029bw4q do you have a stable internet connection? If so this may just be a temporary outage on the beta servers.

[Constantin30206174e6pe]

Go to Windows Firewall - Outbound Rules - Disable Adobe Unlicensed

[Stud30208364v4rk]

But when you disable the Adobe Unlicensed Pop-up outbound rule, you'll get the Unlicensed Product shutdown (unless you live in Russia).

[Mohamad30247957794d]

shows up some connection issues

[Tatiana30346046i845]

I have the same problem. What to do in this situation? 
Please help

[Joao303467674eso]

For me's saying isn't available at the moment.

[mahdiaitlmoddan]

When i try to use the new generative fill feature, an error sign keeps coming up saying "Generative fill can't be used due to connection issues"

[kevin stohlmeyer]

Try downloading the latest beta and see if this solves this. You may have to uninstall the beta first to see the new version available.
Adobe Photoshop Version: 24.6.0 20230603.m.2196 77b00e0 x64 

[arikdan]

hi, does it work on someone's app?

[kevin stohlmeyer]

Hi @arikdan its working fine for most. What is your specific question? Are you having similar issues currently?

[arikdan]

Hi, thanks for answering.

Yes, I'm having the same issue like the ones above me.

generative fill could not be due used to a connection issue.

My internet connection is working and stable 

[korayus]

Hi,

Just disable Windows Defender Firewall. I did it and problem solved. 

[arikdan]

Thanks!!
it worked!