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P: (ACR hosted by Bridge) results in parsing error when opening in PS

Engaged ,
Oct 21, 2022 Oct 21, 2022

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1) Open a file in Camera Raw hosted by Bridge

2) Create a mask using the new "People" feature, or use the new Content Aware tool (I guess other new features will trigger the same error, but these two are the ones I've tested)

3) Click open

 

When Photoshop opens, this errors message appears (and the file doesn't open):

 

parsing-error.jpg

 

"Could not open "(file name) because the file-format module cannot parse the file"

 

I'm using Windows 10 and the lastest Bridge/ACR/PS versions at the time of writing, but more people have reported this to me on my blog/YT channel.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 24, 2022 Nov 24, 2022

Hi,

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

Thanks,Bridge Team

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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Hi, most of the times it is my fault, because I click done instead of open, because of its location in the corner

Does it occur if you do CTRL+O?

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Adobe Employee ,
Nov 24, 2022 Nov 24, 2022

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Hi,

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

Thanks,Bridge Team

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Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

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See update to 13.0.1.583

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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Engaged ,
Nov 30, 2022 Nov 30, 2022

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LATEST

Hey I am curious. 

How can this error pass the golden canditate beta test status? 

This is the first thing you do wenn you want to open a file from bridge to ps. 

I am speechless. 

rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.>Be content with what you have;
rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.

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