P: New Camera Raw File Support - Requests & Information

[Rikk Flohr: Photography]

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available. 

[stephenp69774191]

The pre production seem to be jpeg ? My LrC version is 14.0.1 

[John R Ellis]

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You can download a sample pre-production raw by going here:

https://www.dpreview.com/sample-galleries/4369435632/nikon-z50ii-pre-production-sample-gallery/11298...

and then clicking "RAW":

[stephenp69774191]

OK well this is strange it loaded into LrC and I can see it in on my desktop in the folder as well. What is going on ???

[Jao vdL]

Did you use Nikon's software to download the raw files from your camera? Some versions of this software will corrupt the NEF files. They will still be readable in Nikon's software but won't work in Lightroom due to some metadata becoming messed up. It is also possible that your NEF files got corrupted because of some other reason or they are located in a location on your hard disk that Lightroom has no access to. That will also throw up this error. If you're on a mac, make sure that Lightroom has full disk access priviliges in the System preferences->Privacy & Security dialog.

[stephenp69774191]

No the files are on the SD card read from my mac. Photoshop 2025 reads the raw files and displays then. If I save them in Photoshop Raw format LrC still can't read then ???

[John R Ellis]

@stephenp69774191: "well this is strange it loaded into LrC and I can see it in on my desktop in the folder as well."

To confirm my understanding, the pre-production sample from dpreview.com imports correctly into your LR 14.0.1, but raws taken by your production camera received yesterday don't import from the SD card.

If that's correct, then it could be that the preliminary support provided by LR was developed for a pre-production camera and it doesn't work with production cameras.  

If you share a raw taken straight from the SD card, we can confirm that other LR installations experience the same issue and rule out any problems specific to your installation.  Upload the .nef file to Wetransfer, Dropbox, Google Drive, or other free service and post the sharing link here.

[stephenp69774191]

Here is the link to Wetransfer  https://we.tl/t-TBimiTUjiv for the nef file

[John R Ellis]

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My LR 14.0.1 can't import that file either:

Exiftool shows the pre-production samples using raw Lossless compression, while your .nef is using raw High Efficiency* compression.   Try setting the camera's raw-recording compression to Lossless:

[stephenp69774191]

Outstanding that man !!! It worked GOLD STAR 😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄👍

[John R Ellis]

@stephenp69774191, glad it's resolved. Was the camera set to High Efficiency* by default or did you set it?  That could help others, since it will surely come up again.

[stephenp69774191]

I think I set it to High Efficiency . Thanks for all your help. I have infoemed Santa !!! 👍