P: Support additional flavors (non iOS) of HEIC, HIF, HEVC for Import

[michaelk5102444]

Adobe get with the program.  I tried importing *.HIF files today from my EOS R5 and Lightroom Classic doesn't even show them in the import window.  They can't be imported.  I can import iPhone *.HEIF files but not from the EOS R5.  Adobe's lack of support for import and export of *.HEIF files is pathetic

[Keith Reeder]

I actually read all of your post, Rikk - but you still aren't answering the "why?" that is both implicitly and explictly asked in this thread: why are you still not supporting the R5 after all this time?

Youi can't possibly believe that no support after 2 or more years and not a word of explanation is an acceptable state of affairs, or even remotely good customer service

[PSeeGuy]

If I try to bring in an HEIF (.HEIC) from my Fujifilm (thru cloud, save to Photos), LR won't add the photo. "1 photo failed to add"

If I open photo in iOS photos and adjust something (-1 on exposure, for example) and save the image, then I can import it. 

Sounds like a bug?

im unable to upload an example .HEIC file. 

[Jao vdL]

They apparently only support HEIC files directly from iPhone and Android based cameras so not a bug apparently. Interesting that opening and saving your files in photos works to fix it but perhaps it then simply looks like an iPhone generated file.

https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

[Obbens]

Fujifilm HEIF support please 🙂

[Keith Reeder]

Knee-deep in tumbleweed here, and the slience is deafening, Rikk - is completely ignoring difficult questions the official Adobe way now?

Things sure have changed from when I had to manage customers' expectations: back then (all of five years ago), we felt that as we'd happily taken their money, we probably owed them at least the basic respect of a useful reply to a perfectly reasonable question...

[Rikk Flohr: Photography]

@Keith Reeder  

As a Legend in this forum, you should already know that Adobe does not comment on future functionality. 

In any case, I refer you to the Pinned Post on this thread which was last updated in December of 2022: (quoted below for your convenience)

"(Dec 2022): See the updated doc: https://helpx.adobe.com/camera-raw/using/hdr-output.html in section "Working with HDR Output" for updates on preliminary support in Camera Raw.  Related thread"

When new information is available, that pinned post will be updated. 

Note:
If you follow the Helpx document referenced above (and in the Pinned Post) you will find: 

"Working with HDR Output

When HDR Output is enabled, Camera Raw offers the following additional capabilities:

• An HDR button in the Edit panel for enabling High Dynamic Range photo processing.
• Open and save photos in the AVIF or JPEG XL format.
• Open other HDR formats such as 10-bit HEIF (.HIF file extension) files from recent Canon and Sony cameras."
  
  

As this is currently a Beta feature in Camera Raw, I think you can connect the dots to other clients in the Adobe Photography products for your future answers...

[GoldingD]

This posting has gotten so long, it is hard to know what has and has not been stated. So keeping that in mind, my apology in advanced for already covered material.

While not yet working in LrC, it appears to work in ACR, and as such in PS. Tested a HEIC file (via Fujifilm X-T5) and bingo, it opens, etc.  (that is in ACR/PS, not LrC)

So, probably more than a bit of hope to see an improvement in LrC in the future??

[Keith Reeder]

This posting has gotten so long, it is hard to know what has and has not been stated. So keeping that in mind, my apology in advanced for already covered material.

The original posting (not the title) was about the Canon R5, not Fuji bodies, and as of 5 minutes ago PS definitely still has no interest in R5 HIF files:

 

[Vinci P]

Hi! I just bought the Fujifilm XT5 and shooting RAW & HEIF. However, the Lightroom CC on iPad is failed to import the HEIF image.

[John280371953ssc]

I just ordered my a74 sony can i edit in heif ? or just jpg

[Keith Reeder]

Do a forum search for "heif" - the depressing answer is all too obvious.

[Bob Somrak]

This Adobe link says it is supported. 

https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

Edit:  maybe it is only from ios and android devices

[John R Ellis]

"This Adobe link says it is supported. 

https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

Edit:  maybe it is only from ios and android devices"

That's right.  The poorly written first sentence of that article says:

"Although modern camera devices provide the capability to capture HEIF/.heic photos and HEVC (H.265) videos, Lightroom and Camera raw support HEIF/.heic files created with iOS and Android devices."

What the writer meant is that LR and CR only support HEIF/HEIC files created by iOS and Android devices. There have been a couple of reports here about HEIF/HEIC files created on other platforms working with LR/CR, but they're not guaranteed to be supported.  And there have also been reports here that HEIF files created by other devices don't work.

I downloaded a sample Sony A7 IV .hif from here:

https://www.dpreview.com/forums/thread/4632208 

and LR didn't like it:

[Rikk Flohr: Photography]

Please read the pinned post for recent updates. 

[jstreet67]

I'm shooting Canon R6.  I want to use the new HIF format to save space and improve quiality.  This technology has been out long enough for Adobe to add functionality to Lightroom.  Let's get out of the 90's and move forward.

[Rikk Flohr: Photography]

@jstreet67 

R5 Hifs work just fine.  Did you attempt to import one?

[Keith Reeder]

Is your LightRoom up to date?

[Péter Kollányi]

One vote for it.

[John R Ellis]

The sample Canon R6 HIF downloaded from here imports into LR 12.4 without problems:

http://blog.jeffcable.com/2020/09/canon-r5-and-r6-file-format-comparison.html

[konstantinm4071923]

When will LR support HEVC video files? It is a blocker for me and looks like Capture One support them. So I am considering switching to them.

[davescm]

@konstantinm4071923 

https://helpx.adobe.com/uk/lightroom-cc/kb/heic-files-support.html

Scroll down article for HEVC video

Dave

[John R Ellis]

"When will LR support HEVC video files? "

If you're having issues with importing HEVC video, which make and model produced them?  Please do Help > System Info and copy/paste the entire output here.