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Participating Frequently
June 25, 2016
Answered

Captivate 9 - LMS completion issues and quiz preferences

  • June 25, 2016
  • 1 reply
  • 8785 views

Hi

Having a nightmare.  I've developed a single course with multiple simulations.  However I don't need quiz slides or knowledge checks.

I've attempted to publish to an LMS under SCORM 1.2 settings.  The completion criteria I want is a percentage of slide views (e.g. 70%).

The course publishes and runs smoothly on our workplace LMS - however - after running through the entire project and closing our system is failing to register the course as 'Completed'. We get values of NOT EVALUATED instead.

I've attempted adjusting the completion criteria, even to the minimum of "USER ACCESS" but still no joy.

Has anyone else had this problem?

Many thanks in advance!!!

This topic has been closed for replies.
Correct answer RodWard

Not wrong, wouldn't have attach so many points (if the LMS is one that doesn't like to have a score over 100pts) because the amount is not important at all: you ask to report percentage.

To exclude possible corruption of the file, or possible mess up with quiz/score slide, could you create a short project, just having one scored button, and with the same Reporting settings to see if the result is as you expect? It is a way to check your settings


If there's no quiz in the project I just usually set the Quiz > Settings to:

Status Representation = Incomplete - Passed/Failed

Success/Completion Criteria =  Slide Views (and set the percentage to something that is guaranteed the user will view)

Leave Quiz is Passed deselected (since there is no quiz.

Data to Report =  Percentage (which is actually a bit meaningless if there is no quiz)

In SCORM Cloud I always get the Completion and Success this way.

1 reply

Lilybiri
Legend
June 25, 2016

First you have to find out if the issue is due to Captivate settings or to the LMS. Can you upload to SCORM Cloud? It is possible from within Captivate 9 (see Preview options). If it works well on SCORM Cloud, you are sure it is not due to Captivate settings.

Slide views can be tricky, not all slides are totally viewed which may lead to wrong interpretations. How did you choose that 70%? Do you have branching in the course?  A workaround that I am sometimes using is to add a scored button (or other interactive object) on the last slides that has to be visited at the end (can be solved with navigation), and add the Quiz Passed (100%) as extra criterion.

Participating Frequently
June 25, 2016

Hi - thanks for responding

I have been testing using the SCORM cloud preview after several failed attempts with our LMS.

The course is linear but contains a lot of simulations but no branching.  I've tried adding a scored button on one of our final slides (reporting - include in quiz)

But still no joy.

As I make my way through the SCORM preview I'm finding my interactions in the sims seem to be counting towards the course's score

Yes - the completion status is coming back as 'Completed' - it has in previous tests that still cased issues on our LMS - it's the satisfied status I believe is causing the issue and am at a loss

Lilybiri
Legend
June 25, 2016

Check Advanced Interaction panel (F9) to see what the scored objects are. A not so well know, but so useful panel. That panel is linked dynamically to the Properties panel. You are not able to edit in the panel, but you can choose an object (like a scored click box) and it will be selected on the stage. You will have to take out all the scores for the objects in the simulations.

It looks like the course is 'suspended'. How are you leaving the course?

Can you show the Reporting settings in Quiz, Preferences?