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Sebas Mccoy
Sebas Mccoy
New Participant
March 9, 2019
Answered

Character animator don't recognize the camera

  • March 9, 2019
  • 2 replies
  • 2053 views

After a few times I used the camera on character animator the program does not recognized it anymore.
Can´t understand

A have tried to reinstall the drivers and does not work ...

If i go to the panel and to select the camera source just show one, USB VGA UVC Web Cam,

even if i click on ok the camera does not work

Hope somenone can give me a different option than reinstall it

My OS is W10 enterprise - 1803 version

!

Thanks a lot in advance

This topic has been closed for replies.
Correct answer Sebas Mccoy

Hi there.

Thanks foe the reply. After few attempts and many restarts the system recognized the camera.
still working without any aditional problem.


Now i have other issue, hope you can help me

Premiere stopped working after MOTRG installation

2 replies

G
Adobe Employee
gheller
Adobe Employee
May 20, 2019

Hello there,

Can you please tell us which version of Character Animator are you using?

Also, please provide the make and model of your camera.

Thanks!

Sebas Mccoy
Sebas MccoyAuthorCorrect answer
New Participant
June 11, 2019

Hi there.

Thanks foe the reply. After few attempts and many restarts the system recognized the camera.
still working without any aditional problem.


Now i have other issue, hope you can help me

Premiere stopped working after MOTRG installation

S
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
June 11, 2019

Glad to know it worked.

I have notified our Adobe Premiere Pro's support team. They will help you with the Premiere Pro issue that occurred after .mogrt file installation.

Give us a shout if you need anything else.

Cheers,

Shivangi

    K
    Kulpreet
    Participating Frequently
    March 13, 2019

    Hi Sebas,

    Are you able to use your camera in other apps?

    Thanks,

    KS

    Sebas Mccoy
    Sebas MccoyAuthor
    New Participant
    March 17, 2019

    Hi !
    Yes, i can use the camera in other apps without a problem !

    M
    MrRAD1CAL
    Inspiring
    March 17, 2019

    Hey, I had a similar issue a while back, unfortunately the only thing that did sort it for me was a fresh install of CA.

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