Skip to main content
이 주제는 답변이 닫혔습니다.

2 답변

oksamurai
Community Manager
oksamuraiCommunity Manager
Community Manager
February 8, 2022

I believe the previous fix/file I posted should still be the workaround, but if that's not working I'm not sure what's going on. I'll check with the team.

C
ClintonTeacher작성자
Participant
February 8, 2022

Thank you. Yes, the fix/file is not working.

oksamurai
Community Manager
oksamuraiCommunity Manager
Community Manager
February 8, 2022

Here's an updated version of the debug database file that Dan from the team put together: https://drive.google.com/file/d/1PIj8UPd9OPw2m9Z7I8I5f3IDyWdKy7Ef/view?usp=sharing

 

If you follow the instructions from the linked thread, please let us know if this works or not!

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    February 8, 2022

    Let me move this to the Character Animator forum for you, which is the appropriate forum for your question.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

    * Product questions should be posted in the associated product community.
    * Installation questions should be posted in the Download & Install community.
    * Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
    * Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

    C
    ClintonTeacher작성자
    Participant
    February 8, 2022

    Thank you.

    약관 및 조건Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices