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November 30, 2016
Question

Don't Change The Character Layout In Ch...

  • November 30, 2016
  • 1 reply
  • 568 views

There is this problem when you change the layout of your character in Ps,  you loose connects in Ch and this is being looked into.

I started looking at what happens when changing the layout in Ps and Ch coped with any additional items be that layer, or groups, that were added, removed, renamed, or just moved into another position.

So I then looked at changing the structure in Ch... and there seems to be an intermittent problem!?

When I started moving objects in a group... an error message popped up and I lost the Scene. I had to close Ch down and then import the file again.  I tried to reproduce this error and sometimes it happened and other times it didn't, so I'm not sure what the problem is... but maybe it's a good Idea if we, 'don't change the character layout in Ch.. until it's been looked into.

Has anyone else had this problem?

What is the Team's advice on changing the structure in Ch?

Here is a video showing what happened...

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    1 reply

    oksamurai
    Community Manager
    Community Manager
    November 30, 2016

    My recommendation would be the same as another thread - Looking For That Lost Pixel! - do your layout in PSD or AI. We allow you to move things around as a convenience but it's something we need to work on in the future.