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William5CA7
New Participant
November 13, 2020
Answered

Errors recieved when loading into Character Animator. First time - little frustrated.

  • November 13, 2020
  • 4 replies
  • 2837 views

Good morning everyone who may be reading this.

 

I'm exploring the possbility of using Character Animator for a project, but when I load the program, I recieve the following error:

 

"Could not delete the file '\\cslg1.cslg.net\USPLHomeDrv\HDrive\William.Camp\MyDocuments\Adobe\Character Animator\Character Animator Project 4\Ch Data\temp.noindex\complier\Behaviorparambootstrap.js'."

 

After clicking "OK", I am able to continue; however, when I attempt to open a template or puppet from the home page, I recieve another error:

 

"Internal error code: (1109000933:349+8) bad argument #1 to 'Localize' (string expected, got nil)"

 

I'm attempting to use Character Animator for a fairly large animation project coming up; however, if I cannot figure out what is causing the issue, I may have to go with a different program.  Any help would be greatly appreciated!

 

Warm Regards,

 

-Billy

    Correct answer alank99101739

    I have no idea of the problem, but CH is known to not work well on a shared drive. Try and create a project on a local hard disk instead. Some of the network Disk I/O calls don't work that CH needs apparently.

    4 replies

    G
    Greg@Antifreeze Animation
    Known Participant
    March 6, 2025

    Pausing Dropbox's automatic syncing solved this for me.

    Also note that I saved and closed Illustrator. I had also received a javascript error about a temp file after saving in .ai.

      OMRGL
      OMRGL
      New Participant
      April 25, 2022

      Any fixes to this yeat? I'm getting the same string of errors

      alank99101739
      alank99101739
      Brainiac
      April 25, 2022

      Same advice as before. Don't use ch with files on a shared drive or with cloud sync software. The sync software fights with ch over file ownership.

        Simon Payne
        Simon Payne
        New Participant
        September 4, 2023

        If you are using Dropbox you can temporarilty pause syncing (in the setting panel) and this stops the error messages too.

          G
          Greg5E08
          New Participant
          December 17, 2021

          Yes.  I get the same issue.  I have reloaded the application twice but with no success.

           

          alank99101739
          alank99101739Correct answer
          Brainiac
          November 14, 2020

          I have no idea of the problem, but CH is known to not work well on a shared drive. Try and create a project on a local hard disk instead. Some of the network Disk I/O calls don't work that CH needs apparently.

            W
            William5CA7Author
            New Participant
            November 16, 2020

            Thank you for your response.  I will most certainly try this.  I'm using a work laptop, that has a particularly strong network security.  I was able to load Character Animator on my personal computer, and it runs great!

             

            Thanks again,

             

            -Billy

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