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Tao263889126jcs
Participant
October 2, 2022
Frage

How to avoid losing all the rigging data when updating the artwork?

  • October 2, 2022
  • 2 Antworten
  • 500 Ansichten

Hello everyone! I'm wondering if there's a way to avoid losing all of the rigging data when updating the puppet's artwork.

 

What is the proper way to add new layers to the rigged puppet's PSD file without losing all of the rigging data? Adding more stuff after the character is rigged is usually needed during the character development process. It's very painful to have to redo the rigging after new artwork updates.

 

I'm hoping someone can give me some guidance. Thank you in advance!

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    2 Antworten

    D
    Adobe Employee
    Daniel McKittrick Ramirez
    Adobe Employee
    October 6, 2022

    I'll need a little more information, but can offer a few pieces of advice. 

    - We have a bug that affects updating the PS/AI document on a puppet that had layers crowned in Character Animator. On update, there will be an artwork shift. The workaround is to put the "+" in front of the layer in PS/AI. 
    - If you're concerned you have an update that might lose rigging, duplicate your PS/AI file, then link your puppet to the new file. Then save a history panel snapshot. Now you have the ability to get back to where you were before in case something goes wrong on update. I wish we could do this automatically, but some people have multi-gigabyte PS files and making many copies of those could introduce a new problem. 

      T
      Tao263889126jcsAutor
      Participant
      October 9, 2022

      Thank you for your advice. I didn't know about this usage with snapshots. I will try it.

       

      I discovered the cause of my problem. It has something to do with layer identification, and I found a workaround solution as I explained in the answer to another reply above. Maybe it's useful to someone else with my same problem.

      TheOriginalGC
      Community Expert
      TheOriginalGCCommunity Expert
      Community Expert
      October 3, 2022

      Normally, the rigging does not normally go away. In many cases, There is mis-alignment occuring when the art is edited, but not a complete wiping of the rigging. This seems like a major bug if it is indeed happening that way. Could you provide some more information? What happens when you edit the original and open it back up in CH? Take us through your steps.

      T
      Tao263889126jcsAutor
      Participant
      October 6, 2022

      Hi, Thank you for your reply.

       

      Finally I found the cause of the problem.

       

      The cause is that I use Affinity Designer to design my character, and then export it to PSD format. If I'm modifying some existing layers without changing the layer structure or adding new layers, after exporting again to PSD format and replacing the old PSD file, Character Animator will sync automatically, and everything updates normally.

       

      But if I add some new layers and I export again in PSD format, replacing the old PSD file, after the syncing process, all the rigging data I did previously is gone. I lost everything I did manually and I have to start over again with tagging and settings.

       

      The only way to avoid this problem is to open the exported PSD file in Photoshop and adding new updates from there.

      TheOriginalGC
      Community Expert
      TheOriginalGCCommunity Expert
      Community Expert
      October 6, 2022

      That's helpful information. I also use Affinity Design as Illustrator still can't be installed on my Surface tablet. Fortunately, Photoshop functions great on the tablet. Not sure why one can overcome the issue and the other cannot. 

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