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christineavatar
christineavatar
Legend
November 10, 2016
Question

My Character Animate wont download.

  • November 10, 2016
  • 1 reply
  • 714 views

I am up dating all the programs I use. When I got to Character Animate all downloading stopped. It stayed that way until I finally just cancelled the one for Character Animate. But now, an hour later it still shows 'cancelling' as the status. How do I correct this?

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    1 reply

    oksamurai
    Community Manager
    oksamuraiCommunity Manager
    Community Manager
    November 11, 2016

    Sounds like a creative cloud issue. Does restarting your computer help? If not, try: Troubleshoot Adobe Creative Cloud download and install issues

    christineavatar
    christineavatarAuthor
    Legend
    November 11, 2016

    You were right. I had to download it again. Thank you for your input.

    From: oksamurai <forums_noreply@adobe.com>

    To: Christine Swain Machado <christine@onenessfirst.com>

    Sent: Friday, November 11, 2016 8:22 AM

    Subject: My Character Animate wont download.

    My Character Animate wont download.

    created by oksamurai in Character Animator - View the full discussionSounds like a creative cloud issue. Does restarting your computer help? If not, try: Troubleshoot Adobe Creative Cloud download and install issues If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9130979#9130979 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9130979#9130979 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Character Animator by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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