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Answered

Newtek NDI plugin not available in Character Animator

Forum|Forum|6 years ago
January 14, 2020
5 replies
8766 views

Hey all, installing the NDI tools and nothing is showing up with CC2020.

I've attempted all the fixes listed here: https://community.adobe.com/t5/character-animator/ndi-doesn-t-show-up-in-character-animator/m-p/9179654#M2951

But still not seeing the NDI plugins anywhere on the CC file system.

Is there a bug with NDI and 2020?

Bugs

Correct answer Kinthamen

I installed NDI 5 and am having the same issue on Windows 10.

I'll reply to myself. I had to install either Adobe Premiere Pro or Adobe After Effects first and then reinstall NDI Tools to get it to work for Character Animator.

My best guess is that only those two applications will trigger the plugin installation when running the NDI Tools installer. Once it installs though, it shows on the other apps too. I suspect that this is the solution to the older version too.

Hope this helps someone out.

D

Diseño30864126r5oj

New Participant

I'm struggling with this NDI issue, and Character Animator isn't showing up. What am I missing? I've already installed After and Premier, so I get the option to output NDI in Character, but that's it. The options don't appear in NDI.

TheOriginalGC

Community Expert

Are you running on a Mac or Windows?

D

Diseño30864126r5oj

New Participant

Windows 10

G

ghilliesg

New Participant

Has there been any updates to the solution on this? I am struggling to get the NDI option in the live output section on Charcter Animator

D

Dennis Ball

New Participant

Same issue. I'm scouring every thread for information on this! On WIndows 10, with no NDI plugins (or anything but the dummy file) in my Mediacore folder. I have installed NDI, NDI plugin for Obs and NDI tools. I see NDI is releasing a Creative Cloud compatiable version next month. Right now I am just trying to figure our what files I need to put in the directory. And where they might be.

Thanks all!

alank99101739

Legend

I installed Newtek NDI Toolkit from memory (Windows 10). It Just Worked after that... but it was a few years back

J

JohnnyOmahaAuthor

Participating Frequently

Hey team, apologies on not putting my OS! Running Windows 10.

I've got premiere, after effects, audition, pretty much the rest of the suite installed.

There was a thread that said that premiere needed to be installed and it was already installed (as we're the rest). When I go into the folder where the plugins are, no .prm files to be found at all for character animator or for either of the other two apps that I know are NDI compatible.

Sorry for the jumble, replying on mobile to maybe get the gears turning.

D

Dan Ramirez

Community Manager

No problem!

Stay tuned. It looks like we've got an in house repro on a clean Windows VM.
Thanks.

J

JohnnyOmahaAuthor

Participating Frequently

Thanks Daniel! Was going crazy thinking it was just me! I'm blown away by the responsiveness of you guys! Thank you for everything you do!

D

Dan Ramirez

Community Manager

"Is there a bug with NDI and 2020?"
Not that I know of.

Like Jeff said, we'll need to know Mac vs. Win to help troubleshoot. If you're on Windows, try using NDI Test Patterns and NDI Video Monitor to see if NDI is working on your system outside of Adobe. On Mac, NDI Scan Converter should be able to send a signal to NDI Video Monitor as well.

Feel free to contact me directly through a forum DM.

Thanks,

Dan R.
CH QA