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Doc_Morrow
Inspiring
March 2, 2017
Answered

Sample rate is not supported by the current audio device

  • March 2, 2017
  • 2 replies
  • 1918 views

I have a mid 2012 mac tower running 10.11.6 with an ATI Radeon 5770 card.

I'm using a Logitech c920 USB webcam.

The camera function is working fine but I cant get it to record audio. It gives the above error.

    This topic has been closed for replies.
    Correct answer oksamurai

    This particular camera's mic unfortunately has too low of a sample rate to work with CH. See:

    Audio Volume Too Low

    We recommend getting an external USB microphone to use with this webcam.

    2 replies

    Doc_Morrow
    Inspiring
    March 2, 2017

    rough. thanks for the prompt reply though.

    oksamurai
    Community Manager
    oksamuraiCommunity ManagerCorrect answer
    Community Manager
    March 2, 2017

    This particular camera's mic unfortunately has too low of a sample rate to work with CH. See:

    Audio Volume Too Low

    We recommend getting an external USB microphone to use with this webcam.