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App surprise redesign. How can I install beta apps?

Community Beginner ,
Nov 08, 2024 Nov 08, 2024

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Screenshot 2024-11-08 at 4.37.17 PM.png

Creative Cloud Desktop recieved an update this morning. Trying to install Premiere Pro (Beta) and it's nowhere to be found within the app. Can't find it via weblink either. Seems this new version didn't seem to pass any kind of QC at all:

Screenshot 2024-11-08 at 4.38.18 PM.png

Bug Unresolved
TOPICS
App installs and updates

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correct answers 1 Correct answer

Community Beginner , Nov 10, 2024 Nov 10, 2024

Small update here. I was performing this all under a Teams subscription. I assumed that might have been the case so I went ahead and got a personal trial to isntall the apps since just updating them from my Teams account still seemed to work fine. Interestingly when I went back to my corporate account, the old interface (with the sidebar) returned and there was a new "Beta" tab which I had never seen before. Issue seems to be fixed as I can now access the Beta apps again.

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Community Expert ,
Nov 08, 2024 Nov 08, 2024

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ch.png

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Community Expert ,
Nov 08, 2024 Nov 08, 2024

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click pre-release at the top

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Community Beginner ,
Nov 08, 2024 Nov 08, 2024

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It is not possible to interact with the search results that appear behind the application list, and attempting to find the article in a browser and access the link there does nothing within the app. The pre-release section only includes Illustrator (Prerelease) as prereleases and betas are different. Previously the beta apps in question would appear alongside the normal apps in their respective categories after enabling beta apps in settings, an option not present within the preferences of the updated app.

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Community Expert ,
Nov 08, 2024 Nov 08, 2024

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do you have a teams ir enterprise subscription?

 

what's your cc desktop app version?

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Adobe Employee ,
Nov 10, 2024 Nov 10, 2024

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Hi @Elijah31962510mxso. I have a couple clarifying questions in addition to @kglad 's question about whether this is a Teams or Enterprise subscription. Can you confirm that you were seeing the "Beta apps" category before this update? When was the last time you were able to access the Beta category?

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Community Beginner ,
Nov 10, 2024 Nov 10, 2024

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Small update here. I was performing this all under a Teams subscription. I assumed that might have been the case so I went ahead and got a personal trial to isntall the apps since just updating them from my Teams account still seemed to work fine. Interestingly when I went back to my corporate account, the old interface (with the sidebar) returned and there was a new "Beta" tab which I had never seen before. Issue seems to be fixed as I can now access the Beta apps again.

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Community Expert ,
Nov 10, 2024 Nov 10, 2024

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good to hear.

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Adobe Employee ,
Nov 11, 2024 Nov 11, 2024

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Hi @Elijah31962510mxso , what version of the Creative Cloud app do you have running? I just noticed that the main nav is at the top for you and we switched it to be on the left last year.

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