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PS 2023 won't open file from LR classic

New Here ,
Apr 19, 2023 Apr 19, 2023

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I use the most recent versions of PS CC and LR Classic CC available to date on Mac-OS. All applications are up-to-date.

 

I tried the beta version 24.5 of PS and after a day I uninstalled this version, to much errors. After deleting this beta version it's not possible anymore to edit photo's (jpg / tiff / raw) from LR classic in PS 2023: PS 2023 app opens but the photo doesn't open. Very frustrating.

 

When the option is to uninstall and reinstall PS 2023, what is the best way to follow? 

 

With kind regards.

Bug Unresolved
TOPICS
App installs and updates , Others

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correct answers 1 Correct answer

Community Expert , Apr 19, 2023 Apr 19, 2023


uninstall ps including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer

reinstall the ps version you want.

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3 Comments
Community Expert ,
Apr 19, 2023 Apr 19, 2023

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uninstall ps including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer

reinstall the ps version you want.

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New Here ,
Apr 19, 2023 Apr 19, 2023

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thanks a lot, problem solved!!

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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you're welcome, and thank you for the update!

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