Shared library not showing up on Ipad

Report · Nov 24, 2023

I'm running the full suite of Creative Cloud on a Macbook Pro and an Ipad, a shared library that I can access on my desktop will not show up in my library list on the ipad. There is even a notification on the ipad Creative Cloud app that I have joined the library but when I click the link it only shows my personal library. I went through all the suggestion on support chat; reinstalling the app, checking for updates, logging in and out but no luck. Until this is fixed I will have to copy all the assets to my personal library and use that instead which won't be ideal for everyone else in my company.

Thanks

Report · Nov 27, 2023

Hi Billy,

we've verified the issue you're seeing and are investigating a fix. In the meantime, can you try browsing to https://assets.adobe.com on your mobile device to view the shared library?

Thank you,

Brady