• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Shared library not showing up on Ipad

New Here ,
Nov 24, 2023 Nov 24, 2023

Copy link to clipboard

Copied

I'm running the full suite of Creative Cloud on a Macbook Pro and an Ipad, a shared library that I can access on my desktop will not show up in my library list on the ipad. There is even a notification on the ipad Creative Cloud app that I have joined the library but when I click the link it only shows my personal library. I went through all the suggestion on support chat; reinstalling the app, checking for updates, logging in and out but no luck. Until this is fixed I will have to copy all the assets to my personal library and use that instead which won't be ideal for everyone else in my company.

 

Thanks

Bug Unresolved
TOPICS
Files and libraries

Views

34

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Nov 27, 2023 Nov 27, 2023

Copy link to clipboard

Copied

LATEST

Hi Billy,

we've verified the issue you're seeing and are investigating a fix. In the meantime, can you try browsing to https://assets.adobe.com on your mobile device to view the shared library?

Thank you,

Brady

Votes

Translate

Translate

Report

Report