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Hauraa.HQ
New Participant
November 28, 2022
Question

Files not appear in Creative Cloud desktop folder

  • November 28, 2022
  • 1 reply
  • 1381 views

Hi,

 

I'm just new to Creative Cloud Adobe Apps.


I already create several adobe files and save it in cloud. Its appear without problem in web based folder and creative cloud desktop apps folder. But not in windows creative cloud folder. The only file appear in this folder are _Cloud documents files.

 

Please help me to find the cause and how to reslove it.

 

Thank you.

This topic has been closed for replies.

1 reply

kglad
Community Expert
November 28, 2022

you've navigated to your local cc sync folder and don't see your sync folder files?

Hauraa.HQ
Hauraa.HQAuthor
New Participant
November 28, 2022

Yea, as you can see in my attachment I already navigate to my local cc files, but there is no files there

kglad
Community Expert
November 28, 2022

show your sync folder location in your cc app preferences 

 

show your sync folder contents 

 

use screenshots, not camera pics