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Participating Frequently
August 14, 2024
Question

Opening Acrobat Pro in Creative Cloud Dashboard

  • August 14, 2024
  • 1 reply
  • 7037 views

I have the full Creative Cloud program and have all apops loaded on my machine.  I prefer to use the hard drive cvs the cloud.  Anyway, I cannot click on Acrobat in the dashboard to open the program.  I can click on any other app and it opens immediately.  Acrobat will only open if I click on a saved PDF or open it from the Explorer folder.  Any ideas why this is happening?

1 reply

kglad
Community Expert
August 14, 2024

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Participating Frequently
August 14, 2024

Thanks for that tip. The tip basically relaunched the cloud program. This did nothing to help my issue, however. Still can't open Acrobat from the dashboard.

<info removed-kglad>

kglad
Community Expert
August 14, 2024

1. don't reply via email or remove your signature before sending

2. what dashboard? eg, are you trying to launch acrobat via the cc desktop app > acrobat > open ala