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Show Update Size and allow Pause (not Stop) on active updates

Community Beginner ,
Mar 27, 2024 Mar 27, 2024

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It is baffling to me in 2024, that one of the biggest media production suites, has such a terrible Install / Update experience.

 

Simply put, when one of my Adobe Apps receive an update, I want to be able to know whether I can commit to an update or leave it for some other time where my PC will have *supposedly enough* idle time for the update. I do not want to gamble whether Adobe CC Client can finish a given update, by the time I complete my other tasks elsewhere.

 

Some must have, basic features that are software industry standards for ages:

 

- Show users the update size for the software in Adobe CC Client. I want to know whether the update is a 5 minute patch, or a 30+ minute feature update. No, stating "Improvements to the Text Based Editing process and speed using AI features" does not give me an idea. 

 

- Allow users to "Pause" updates. Currently, the only option is to "Stop" the update, which cancels it out entirely, removing the already downloaded files, requiring you to start anew. So many times I had instances of updates taking way too long, but because there is no way of limiting how much bandwidth Adobe CC uses for updates (despite there being one for file syncing), Adobe CC just hogs my entire bandwidth, rendering my entire home network useless for the duration of the update. There is nothing more infuriating than having to scrap a long update, because something came up that I needed the bare minimum internet for.

 

- Allow users to set bandwidth limits for Software Updates, the same way there are limiters for data syncing with the cloud. Or at least there used to be, now that I check, that's been removed from Preferences as well. It really should not be acceptable that I have no control on whether Adobe CC just hogs my entire network bandwidth or not. 

 

"Just do it when you go to bed" is not a solution, when most people prefer to turn off their devices when they are not in active use.

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App installs and updates

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5 Comments
Adobe Employee ,
Mar 27, 2024 Mar 27, 2024

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Thanks for these suggestions, @KaanGT . We're working on improving the updates process this year.

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New Here ,
Jun 10, 2024 Jun 10, 2024

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LEGEND ,
Jun 27, 2024 Jun 27, 2024

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How about the simplest one. Make standalone installers available when updates are released. A user can download on their schedule, or if they don't have Internet, or if they have multiple computers to update. Every other software publisher does this. And older versions too, not just current and -1 release.

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New Here ,
Aug 04, 2024 Aug 04, 2024

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How can a software exist in 2024 that for years has had issues where updates take up all bandwidth? Every other software allows me to stream videos or do whatever while waiting for download to get done, except creative cloud... It's impossible for me to have auto-updates on, cause if an update starts it effectively kills internet for everything else on my pc until its done. If I'm on a call then it can even disconnect the call. 

Saw some mention about this back in 2017, meaning that this simple thing has been ignored for 7 years already. Please hurry up and put the option to limit download used by updates so I can still use my pc while updating!

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New Here ,
Aug 14, 2024 Aug 14, 2024

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People have been requesting this for years. Every other company supports it. There really are no excuses.

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