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Support for identity provider initiated sign-in

Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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Add support for an identity provider initiated single sign-on request.

 

Use story: As a user, I navigate to myapps.microsoft.com. I click on the Adobe Creative Cloud shortcut which my administrator has configured as an idP using SAML. The shortcut initiates the the single sign-on request to Adobe and subsequently redirects me to the Adobe.com website as a logged in user.

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4 Comments
Adobe Employee ,
Jun 22, 2023 Jun 22, 2023

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Hi @Brad__ . Sounds like you're authenticating in the browser and not in the Creative Cloud desktop app. Adobe does support authentication via the organization's IdP. Have your enterprise admin reach out to Support or the account rep.

 

https://helpx.adobe.com/enterprise/using/set-up-identity.html

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Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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@Kalvyn Rasquinha  this request is off the back of a support request I have with Adobe, in which I was told it is not supported. Feel free to review case #E-000955196.

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Adobe Employee ,
Jun 22, 2023 Jun 22, 2023

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Let me follow up with the Support team to get more details.

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New Here ,
May 21, 2024 May 21, 2024

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We upgraded Adobe from Teams to Enterprise for SSO and we have the same issue. Users can login to other Entra ID integrated apps with a single click from Microsoft myapps portal. Adobe is the only app that redirects users to the Adobe login page, where users need to sign in again to thier Microsoft account. Is it possible to fix this?

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