Adobe Payment

[Gavin Kale32844139gigv]

Hello, I recently purchased the $19.99 Creative Cloud subscription for all the software, I bought the Creative Cloud subscription and received an email from my school account. But then when I opened the software apps it said that my trial ended because a few months ago I bought the 6-month Adobe software from a website called https://store.collegebuys.org/. Is there a reason why my software wasn't relaunching when I first bought the discount for $19.99 Creative Cloud software apps? Also when I click my order number it says there are not any orders associated with my account. I'm not sure why.

[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language.  eg, try international english

if that fails, change the install location