Cancellation are handled automatically and take some time to reflect in your account. No one on these forums would be able to give you an update on your refund status. I would suggest you should wait for a week or so and if you still don't get a refund then contact support. Also, please reverify that your cancellation did succeed, you must have got a confirmation message from Aodobe
To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.
P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers