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V
Venessa Sylvester
Known Participant
August 31, 2022
Question

Constant popup "Core Sync wants to access key "proxy.xxx.com" in your keychain.

  • August 31, 2022
  • 1 reply
  • 6096 views

I have done everything to pause sync, turn off Core Sync, delete it... anything. But this pop up will NOT give up.

I don't use any document sharing features or sync any docs to the Adobe Cloud. I don't need this and I wouldn't care if it didn't nag at me every 5 minutes. I can Always Allow, Deny, or Allow, inputting my password. It DOES NOT CARE.

 

What can I do about this? I'm loosing my patience. Obviously I'm not deleting all Adobe applications but that's what a lot of things tell me to do... as in, just don't use them at all. Not helpful.

 

  • MacOS Monterey
  • All Adobe Apps are up to date
This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
August 31, 2022

Hi there,

 

We're sorry to hear about your difficulties. Would you mind sharing the version of the Mac OS you're using? Since when have you been seeing this issue? I would like to inform you that Core Sync is responsible for syncing data between your machine and the Creative Cloud account. It also manages and syncs your fonts and Creative Cloud Libraries in other Adobe apps. Additionally, Core Sync syncs cloud documents created in applications like Adobe XD, Adobe Photoshop, and Adobe Illustrator. 

 

Please check the below link and let us know if that helps:-

 

You may also check this article which will tell you more about the Adobe background services: https://helpx.adobe.com/x-productkb/global/adobe-background-processes.html

 

Regards,

Tarun

 

 

V
Venessa SylvesterAuthor
Known Participant
August 31, 2022

I’m on Monterey 12.5.1.

I know all about how the Keychain works and how to use it. The only app insisting on constant input is Core Sync, so this isn’t due to my Keychain. And I’ve given Core Sync all the access it can possibly ever need, again and again and again. 

 

I’m happy to leave it there and let it do its thing (I didn’t know it syncs the fonts). However, how can I get this pop up to LEAVE ME ALONE? This is so frustrating.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 9, 2022

Hi there,

 

Could you please share the system log from your machine? Here is the link to get the logs:- https://www.howtogeek.com/356942/how-to-view-the-system-log-on-a-mac/

 

Please share the file with us by uploading it to a cloud storage service & sharing a link with us to download the file.

 

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