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powerful_mindset5C18
powerful_mindset5C18
Known Participant
August 8, 2020
Question

Creative Cloud Desktop (Waiting for connection)

  • August 8, 2020
  • 3 replies
  • 3046 views

Hey There,

My Internet is good, I have the latest Adobe CC Desktop update.

The issue is in File Syncing, it says "Waiting for connection" and  it is not syncinig.

I tried:

  • Restart PC
  • Disabled my Internet Adapter and re-enabled it
  • Relaunch Adoboe CC Desktop App
  • Repair Adobe CC Desktop App

Any ideas?

Thanks

    This topic has been closed for replies.

    3 replies

    W
    williamt0098
    Participating Frequently
    September 26, 2022

    I've just started having this issue has it been fixed?

    Dmitriy Gaynetdinov
    Dmitriy Gaynetdinov
    Participating Frequently
    May 2, 2022

    I have the same problem –  on two computers. It's been going on for days

    Adobe CC Desktop (5.7.01307) 

      D
      Digital Halftones
      Inspiring
      April 24, 2023

      By any chance did you figure out how to fix this issue or did it fix itself on it's own?

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 24, 2023

      @Digital Halftones 

       

      did (or do) you have older adobe apps on your computer?

       

      if so, https://helpx.adobe.com/creative-cloud/kb/aam-error-update-cc-desktop-app.html

      M
      mino21
      Participant
      February 20, 2021

      I am not sure if there is any solution. I have followed all the advices, deleted OOBE folder, deleted the shared folder, used Adobe CC Cleaner to clean everything, installed Creative Cloud again and it worked! It synchronized the folder successfully. And in few hours, it was broken again. Adobe really needs to fix that and find the source of the problem. Why to use this cloud solution when it is not capable of the primary function it should do? Obviously there are many people who have similar problems with that. My computer is obviously capable to synchronize properly. But why is it so that it works only few hours after complete reinstall? This week W10 machine does not work and W7 machine does not have problems. Few weeks ago W7 machine was not working but the W10 was. Quite unreliable solution.

      D
      default6a9y05lvobfo
      Participant
      March 3, 2021

      I'm having the same problem, I've tried what you said and also tried to uninstall everything, it took 10 hours to reinstall and synch all my files, it seemed fine until this morning and now it has problem again. 

      Did you fix it or are you still having problems?

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