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Participant
June 1, 2023
Question

Creative Cloud installation failure on Mac M1 chip with Ventura 13.4

  • June 1, 2023
  • 1 reply
  • 712 views

 

Keep getting this error message when trying to install creative cloud, photoshop and lightroom on my new computer. i feel like ive done everything, please help! ive made sure my computer was updated to the latest version, firewall is off, ive restarted several times, downloaded the uninstaller then redownloaded, used different browsers, and closed everything in the activity monitor.

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1 reply

kglad
Community Expert
Community Expert
June 1, 2023
Participant
June 2, 2023

but i dont have any type of adobe installed?

kglad
Community Expert
Community Expert
June 2, 2023

do you have slstore and adobe pcd folders?