Delete Creative Clouds files locally while still keeping them in the cloud?

Forum|Forum|7 years ago
June 5, 2018
3 replies
17034 views

Hi, I'm using CC on my MacBook and disk space is slowly running out. Is there any possibility to delete the files from on my macbook without deleting them out of the cloud? I haven't found anything about that yet.

Thanks & greetings from germany,

Alex

Correct answer David__B

Hi Alex,

Normally file sync maintains identical copies of your Creative Cloud Files folder, one locally on your computer and one online in your Creative Cloud file storage. It is possible to only have copies on the cloud, and delete the local copies, but that wasn't really the way it was intended to be used. To do that you would want to turn off file sync from the Creative Cloud app preferences. I'd just caution you to make sure anything you delete locally has already been uploaded to the cloud before deleting. You can work through a browser to upload and download files with file sync turned off. Adobe Creative Cloud

You can turn file sync off here

Cheers,

- Dave

D

defaultl4tbkcrbab2m

New Participant

If you pause your file sync, delete the local file, then you enable the sync again, the file in the cloud also deleted. Any suggestion?

David__B

Adobe Employee

Hi there,

Adobe doesn't recommend using synced files as a backup solution. This post is somewhat outdated, the stop syncing feature has been changed to pause syncing. The behavior you describe is expected. Whenever sync is enabled, it attempts to make the files in the local Creative Cloud Files folder match what is online. The sync files feature is not a good option for backing up local files to the cloud in order to free up local HD space because of this. Sync may get unpaused accidentally and cause the online files to get accidentally deleted.

A

almdoodlerAuthor

New Participant

I completley agree @rafaelo1996. This is beyong annoying that you simply can't "disable" this folder once synced!

How do I remove the folder, or some of the folders from my local computer?

The sync is implemented incredibly bad. After I made this post in 2018, I disabled the sync and since the update "paused" it. Never turned it on again.

The CC is probably used by a lot of people running it on MacBooks with limited storage so the reasoning behind not being able to have the files downloaded only when needed is beyond my understanding. All other cloud providers seem to support this feature.

Adobe is just being extra (as usual)

David__BCorrect answer

Adobe Employee

Hi Alex,

Normally file sync maintains identical copies of your Creative Cloud Files folder, one locally on your computer and one online in your Creative Cloud file storage. It is possible to only have copies on the cloud, and delete the local copies, but that wasn't really the way it was intended to be used. To do that you would want to turn off file sync from the Creative Cloud app preferences. I'd just caution you to make sure anything you delete locally has already been uploaded to the cloud before deleting. You can work through a browser to upload and download files with file sync turned off. Adobe Creative Cloud

You can turn file sync off here

Cheers,

- Dave