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johnw11453588
johnw11453588
New Participant
March 15, 2017
Answered

Download Assets from Library

  • March 15, 2017
  • 19 replies
  • 39480 views

Is it possible to download a file rather than just view it from the online portal of assets.adobe.com.

I want to be able to share my assets but these are the only options:

    Correct answer David__B

    For context, this is an asset in a library not in the "files" part of my creative cloud. I have the download option available when I am in the files. This is why I am so confused because it doesn't show up in libraries. This is in a library that I created and added this image to.


    I was looking at this Share Adobe Creative Cloud files, libraries, and more and doing some testing myself. It doesn't look like there is an easy way to download an asset once it was been added to a library. I think you'd have to go through the Library panel in one of the products. If I double-clicked on a graphic asset in Photoshop in the Library panel it opened it as a document which could then be saved. That seemed like the closest option I could find.

    I'd recommend not using Libraries if the download option is a requirement and go through files instead.

    Adobe Creative Cloud

    I agree it would be a useful to have the option and will pass on feedback to our developers.

    19 replies

    Show previous replies
    M
    morganr51091128
    New Participant
    February 19, 2019

    +1
    Still no download option for library assets via the web portal. Why is there a share link with a page showing all of the assets but no ability to download them?

    There's absolutely no reason for "Files" to have download and not Libraries.

    Y
    yoshirosato
    New Participant
    February 13, 2019

    You can download on Essential Graphics in Premiere Pro

    They get saved on "C:\Users\USERNAME\AppData\Roaming\Adobe\Common\Motion Graphics Templates"

    P
    pcgraficosp55051225
    New Participant
    November 24, 2018

    Absolutely unacceptable

      D
      doubletrouble7776
      New Participant
      October 10, 2018

      Absolutely unacceptable to not have this capability-- period.

        S
        sallym89999858
        New Participant
        October 2, 2018

        This is ridiculous. I took over an InDesign file from someone else to make some edits for the owners, and all of the links are broken. I have wasted hours trying to find the images, get the links to work or to download the images. I have never used the cloud-based Adobe Assets system before and definitely never will again; we just save our files to our own server and access them that way at my office. Unbelievable that you can't download your own image files from the cloud.

        The only workaround I have been able to figure out from this debacle is to painstakingly relink within the InDesign file each of the images with their location in the Assets folder. Then within InDesign, I choose the File > Package feature, and it will basically download all of the image files (and fonts, which also have broken links) and allow me to store them locally to my own hard drive or server. I hope this helps others.

          L
          liquid-perception
          New Participant
          August 26, 2018

          ahaha is this real life?? Really? No download button??? Years of complaints in this matter. Years of research with this creative cloud thing and no one. Yes... no one yet, had the idea to place a download button so the creatives could download an item from their OWN Library.

            M
            mlamanna
            New Participant
            August 23, 2018

            Need the download option!

              J
              jlabue
              New Participant
              August 22, 2018

              Any updates on this? We have used libraries to store and quickly use our logos and branding assets which has worked well in the past, However, today the files are no longer linked, the folder we share with vendors uses those links and there is no way to get the original artwork from the links through downloading? Please help Adobe

                David__B
                Adobe Employee
                David__B
                Adobe Employee
                March 15, 2017

                Hi John,

                You might try clicking on the thumbnail and viewing that item only/full screen. Then check under the Actions menu in the top right to see if the Download option is available. I think it appears there if available.

                Hope that helps,

                - Dave

                johnw11453588
                johnw11453588Author
                New Participant
                March 15, 2017

                Unfortunately it is still not there. How/Why would it be available or not available? I am trying to share files with my team and this is a huge pain point.

                  David__B
                  Adobe Employee
                  David__B
                  Adobe Employee
                  March 15, 2017

                  Hmmm, I'm not sure why the download option wouldn't be there, I get the option for all of my files. Is this a file you uploaded yourself or one someone shared with you?

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