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alexanderb95596071
alexanderb95596071
New Participant
September 22, 2015
Answered

download files from online shared CC Assets

  • September 22, 2015
  • 1 reply
  • 771 views

I received a link (e.g. http://adobe.ly/1AbcDEF) from my advertising agent which gives me acces to his shared CC Assets files.

Until recently I was able to download the featured .ai files by klicking on the item and go to "DOWNLOAD" --> "ai (Original)".

Unfortunately it is no longer working that way and I only get a white screen.

Already tried with several browsers with accepting all cookies / allowing pop-up windows.

Seems as if nothing would work...

This topic has been closed for replies.
Correct answer Ken G. Rice

@alexanderb95596071 - Please share the link with me in a forum Private Message. We will investigate.

1 reply

Ken G. Rice
Community Manager
Ken G. RiceCommunity ManagerCorrect answer
Community Manager
September 22, 2015

@alexanderb95596071 - Please share the link with me in a forum Private Message. We will investigate.

alexanderb95596071
alexanderb95596071Author
New Participant
October 5, 2015

Hi Ken,

did you receive the message I sent a couple of days ago?

Any news regarding above topic?

Thanks for your reply,

Alex

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
October 5, 2015

@alexanderb95596071 - I never received a forum Private Message from you. Please try again or email me at kenrice@adobe.com with the public link that is not working. We will investigate.

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