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Known Participant
October 16, 2025
Answered

Hi, I was getting error code 192 when I tried to update Creative Cloud, so I finally uninstalled it.

  • October 16, 2025
  • 1 reply
  • 580 views

Now, every time I try to install it, it crashes. No error codes. Nothing. It just closes after like two seconds. Meanwhile, I'm having even less success with Photoshop, where the installer won't even load. Same with Audition (which I need at the moment). Any help would be appreciated!

Correct answer David__B

Sorry to hear you're still struggling with this. I'd recommend reaching out and working with our support directly next. They can be reached here: https://adobe.ly/48vnFlU



1 reply

kglad
Community Expert
Community Expert
October 16, 2025
Known Participant
October 16, 2025

I know all that. It's why I uninstalled it in the first place. The problem is that the installer crashes in the middle of installing, and it never gets reinstalled. Furthermore, the .exe file disappears on me when the installer crashes. Yes, I tried installing it without my antivirus, but only as a last resort. I even tried installing it on the Windows Store (Windows 11 laptop).

Known Participant
October 29, 2025

@Apostle92627 

 

are you still trying to solve this?

 


I wish I could, but I don't think it's possible at this point.