Libraries Sync Error - Windows 10

Forum|Forum|4 years ago
April 28, 2021
1 reply
345 views

Hi, I have gone through the other posts in the forum regarding CCS Library sync issues but nothing so far has resolved my problem.

For example some basic/quick templates that I create on Spark I cannot see them on the Windows Create Cloud. Files seem to be able to sync correctly though.

I have literally tried everything in here. Deleting all the adobe programs, deleting only CCS, the official guide too https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html. Nothing has offered any help.

My LogCollector files ID is: AdobeLogs_20210428_100102_320-win.zip

This topic has been closed for replies.

kglad

Community Expert

what if you go to your cc web files? can you download from there?

G

GeorgePapasAuthor

Participant

yeah, from there everything looks fine. But when I use the CCS either in windows 10 or in my MacBook I get the same issue. Library sync problem. So, it is not platform (win/mac) related. Very peculiar issue.

kglad

Community Expert

quit your cc desktop app

restart your cc desktop app with admin privileges

try to sync

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