Microsoft Visual C++ Runtime Library Error vulcanadapter.cc line 390

[sebdea]

Hi there,

OS: Windows 10 Home 64 bit

CPU: 15 8300H @2.30GHz

RAM: 16 GB @1197MHz

Adobe Creative Cloud yearly subscription.

I started my computer and I was reading my emails when I received the following message error:

************************************

ASSERTION FAILED

Program...\node-vulcanjs\build\Release\VulcanMessagerLib.node

File: C:\bid\workspace\CCX-Process\release...\vulcanadapter.cc

Line 390

Expressions: vulcan_

For information on how your program can cause an assertion failure, see the Visual C++ documentation on asserts.

Press Retry to debaug the application - JIT must be enabled

************************************************

Since I did not opened any Adobe application I am not sure what is all about.

What I have noticed is that CreativeCloud it is not started and it does not start.

Without getting same error, I checked my MAC MINI with OS X 11.6, I noticed that creative Cloud does not open either. However, I am able to open Adobe applications. Nevertheless, this is the first time I am getting this error.

Any help is much appreciate it.

Everything is up-to-date.

Regards,

Sebastian

 

[AxelMatt · Accepted solution]

Please take a look here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/program-modules-node-vulcanjs-build-r...

Scroll also down to the end of the thread. There are also some tipps that helped other users.

[sebdea]

Thank you. I had read that post. So far, I restarted my computer and CC had been updated. No error received.

As for uninstalling Adobe products that is not a solution. A week ago I had grant access to an Adobe engineer to fix FrameMaker instalation. The person from Adobe had uninstalled all Adobe products, clean a lot of folders and subfolders. In the end FrameMaker just installed correctly. After that I installed all Adobe products I am using from Creative Cloud.

That error is the first time I am seeing it.

At any costs, I am having a lot of issues with InDesign. I am making a list of them and post it in InDesign group.

Thank you for your time.

Kind regards,

Sebastian

[SW @ solargik]

It's March 2024 and I am still getting this error. Adobe - please take charge of whatever packages you need. I don't intend to start installing/uninstalling C++ libraries that I don't use because of your software that I am paying good money for. 

[kglad]

SW @ solargik 

these are user forums. ie, no one from adobe is going to respond.  so, if you want the issue fixed:

update your os

repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

update your ms visual c++ versions, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)