Recent Creative Cloud Update

[Michael Salewych]

The recent Creative Cloud update completely wreaked havoc on my file structure and possibly deleted files! IDK yet b/c I'm still sifting through the wreckage, but what the Hell, Adobe!

Is anybody else dealing with this?

[kglad]

restart your computer.

if there are still problems, reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

[Michael Salewych]

Thanks for taking the time to respond. Unfortunately, it didn't work. The issue is more with the creative cloud files on my desktop that syncs with Creative Cloud. My .psdc and .aic files are there, but my .psd, .ai, .img, etc files are scattered and in a couple of dozen folders I never created, so right now I can't make heads or tails of what's what. I have no idea why this would happen with an update to CC app?  

[kglad]

are files in your local sync folder not in the correct cc web subfolders?

[Michael Salewych]

When I open Finder (I'm on a Mac) and I click on the Creative Cloud Files folder, the files in there are in complete disarray. There are folders in there I never named or created, like "Help" and "PNG's without backgrounds."

When I open CC app, everything appears to be fine.

[kglad]

what creative cloud folder? your sync folder?