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New Participant
October 5, 2015
Question

Sharing files in CC assets, client gets: link is expired?

  • October 5, 2015
  • 1 reply
  • 614 views

I have been using Creative Cloud Assets for sharing files with my clients for a few weeks, and it was working great. I'm simply making my file public, and sending the link to the client. All of a sudden my client is getting a message saying the link she received has expired, even though I just put it up there for her. What I click on it it works. Does anyone what's going on, and how I can fix it?

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1 reply

Ken G. Rice
Community Manager
Community Manager
October 5, 2015

Please send me a forum Private Message with the public link. We will investigate.

Known Participant
September 21, 2017

I'm having the same issue. Do shared asset links expire?

Below is one of any links that was created a little over a year ago and it's no longer working.

Adobe Creative Cloud

Any suggestions?