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Farground
New Participant
October 5, 2022
Question

What happened to the timeline button for versioning Cloud documents?

  • October 5, 2022
  • 2 replies
  • 1688 views

I need to access a previous version of a .psdc from my Cloud files. The current documentation has instructions for versioning documents that include a "timeline" button which grants access to previous versions of a Cloud document. I am currently using Creative Cloud Desktop version 5.9.0.372. I will also point out that the "timeline" button is absent from the Creative Cloud web app too. 

 

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    2 replies

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    paulbowman
    Participating Frequently
    November 28, 2022

    I am experiencing the same issue precisely.

     

    Has Adobe eliminated the function for restoring previous versions of a file in Creative Cloud? If so, it would be good if they would make that clear in the help documentation.

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    December 5, 2022

    Hi @paulbowman,

     

    We're sorry to hear about your difficulties. I have escalated this issue further with our engineering team & I will get back to you once I hear anything from them.

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    October 6, 2022

    Hi there,

     

    We're sorry to hear about your difficulties. To assist you further, please confirm if you're referring to this button on the timeline which has versioning info of the file in the Creative Cloud.

    Regards,

    Tarun

     

    F
    FargroundAuthor
    New Participant
    October 7, 2022

    Yes, that is the button.

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