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Participating Frequently
December 5, 2020
Beantwortet

Wrong start menu tile colors after latest Windows update

  • December 5, 2020
  • 8 Antworten
  • 6012 Ansichten

After installing the latest Windows 10 update (20H2) on 2 different computers (with completelty different hardware) some of the tiles of Adobe products are displayed with brighter colors than the rest. I'm not sure if this is Adobe error or Microsoft error.

 

In the attached sreenshot you can see that Illustrator, Premier, AE, Audition have wrong background (lighter and the correct is darker like Photoshop).

 

 

How I tried fixing it: Removing the tiles and re-adding them. Updated to the latest version from the CC app. Multiple restarts. Re-installing the CC apps. Nothing helped. The problem persists on both my desktop PC (AMD CPU + nVidia 1080) and on my notebook (core i7 + AMD GPU).

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von David__B

This was a deliberate design change by Microsoft with the Windows 10 20H2 update where tiles with dark iconography automatically have a lighter background added for contrast.
Please see the MS thread kglad mentioned for additional context

https://answers.microsoft.com/en-us/windows/forum/all/windows-10-start-menu-tiles-glitch/b7e670c2-cf39-4a17-8282-aa892a13e42e?page=1

 

8 Antworten

David__B
Adobe Employee
David__BAntwort
Adobe Employee
May 12, 2021

This was a deliberate design change by Microsoft with the Windows 10 20H2 update where tiles with dark iconography automatically have a lighter background added for contrast.
Please see the MS thread kglad mentioned for additional context

https://answers.microsoft.com/en-us/windows/forum/all/windows-10-start-menu-tiles-glitch/b7e670c2-cf39-4a17-8282-aa892a13e42e?page=1

 

JeanoLeBlanco
Participant
May 11, 2021

Hi, I have the same issue as the author of this thread since updating Windows 10 to 20h2 last year.
This is happening to every PC i own (Dell XPS desktop, Surface Pro 7, etc.)
I tried to resize apps tiles, removing and re-adding them, and even uninstall the apps from the PC didn't solve the problem.
I waited to see if Adobe was aware of this issue and solved this but not even the last update today didn't solve this : Premiere 15.2, After Effects 18.2, Illustrator 25.2.3

 

Changing the Windows Theme color to light mode makes this problem invisible but when switching back to dark mode or mixed dark Windows / light windows, the problem comes back. 

 

Both my PC are now running on Windows 21H1 Insiders (Release Preview ring) for a few days now and the update didn't change anything regarding this issue.

I hope that this thread and reply will help the Adobe Design / Dev Team to solve this issue. 🙂

Participant
May 5, 2021

It's still the same 😞

kglad
Community Expert
Community Expert
May 5, 2021

that's because you're still using 20h2?

AleksGLAutor
Participating Frequently
December 20, 2020

Update: 15 days after posting about the issue we still have no response and no fix from Adobe.

Just Shoot Me
Legend
December 13, 2020

As your post has nothing to do with Downloading & Installing Adobe software I moved this conversation over to a different forum.

AleksGLAutor
Participating Frequently
December 20, 2020

Thank you!

Sorry, didn't really know where to put it.

AleksGLAutor
Participating Frequently
December 13, 2020

One week later the problem is still not fixed and still no reply from Adobe.

kglad
Community Expert
Community Expert
December 13, 2020

these are user-to-user forums and the op was answered within hours (if not minutes) of his/her post.

 

if you don't like the answer and if you think this is an adobe bug, post here https://www.adobe.com/products/wishform.html

AleksGLAutor
Participating Frequently
December 20, 2020

Thank you. I submited the bug. But I will keep this thread opened, maybe someone will come up with a solution.

Participant
December 7, 2020

still no reply?

kglad
Community Expert
Community Expert
December 7, 2020

i replied 

kglad
Community Expert
Community Expert
December 5, 2020
Participant
December 6, 2020

I have the same problem, so I posted a question on Microsoft's official forum. You can find the response by accessing the link. Can you help me?