Participant

Answered

You cannot change your default location of "Creative Cloud Files" for sync from desktop

Forum|Forum|12 years ago
October 15, 2013
5 replies
49791 views

So, I'm finding that I am restricted from moving the "Creative Cloud Files" container (for syncing to the cloud from my desktop). It is bound to C:Users/Name and will not move.

This is very saddening and seems like an elementary function that should be included.

I do not want to store things on my small SSD C: drive -- thanks.

Am I missing something here?

This topic has been closed for replies.

Correct answer David__B

The location of the Creative Cloud Files folder can be changed to another location in the preferences of the Creative Cloud app as described here: Use the Creative Cloud desktop app to manage your apps and services

Note: This doesn't include libraries, these are not accessible directly, but on stored within the user folder.

G

garys55983459

Participant

I've changed the folder location in CC app, but something is still being saved on my C drive because I get an error that it's running out of space and it won't import any more photos. I have 4Tb on my F: drive and I know it's not full. How do I get Lightroom CC specifically (and all CC apps generally) to use the F: drive? I'm trying to move all of my work into CC but it's not working.

Thanks in advance

Gary

David__BCorrect answer

Adobe Employee

The location of the Creative Cloud Files folder can be changed to another location in the preferences of the Creative Cloud app as described here: Use the Creative Cloud desktop app to manage your apps and services

Note: This doesn't include libraries, these are not accessible directly, but on stored within the user folder.

L

lansgg

Participant

Hey! I cannot seem to access this ''preferences'' page in my creative cloud. I have looked everywhere in the app, and cannot find a place to change the file location.

kglad

Community Expert

@lansgg

upper left hamburger>file>prererences

L

lawdog690

Participant

Thank you Terry63!

D

DogbertPrime

Participant

You can change the location of the directory by clicking on the gear icon in the upper right corner of the Creative Cloud window and going to Preferences.

paragonmedia

Inspiring

Turns out this just changes teh install folder i.e.where the apps go and not where your files go

Rajashree Bhattacharya

Community Manager

Hi Mark,

As per Adobe F.A.Q, I would like to state that :http://www.adobe.com/products/creativecloud/faq.html

"Your files remain on your local hard drive. You can also choose to take advantage of the ability to synchronize your local files with your Creative Cloud storage. Even if you choose to sync your files to Creative Cloud, you will always have a local copy of your files."

There are some workarounds, it might work out, you can try it : It is for windows

First, stop the sync and exit the app ( right-click on the Connection icon and click Turn Sync Off, right-click again and choose Exit )
Go to “C:\Users\your user name” folder and locate Creative Cloud Files folder
Move the folder to a different location ( e.g. “D:\Data\Creative Files” ) and make sure that you move complete Creative Cloud Files folder
Run cmd.exe in admin privileges ( type cmd in Start menu, right click on cmd and select Run as administrator )
Type following:
mklink /J “C:\Users\your_user_name\Creative Cloud Folder” “D:\Data\Creative Files”
You should receive message that the junction is created ( refer to this guide if you need more help:Complete Guide to Symbolic Links (symlinks) on Windows or Linux )
Now to test it BEFORE you turn on the Connection app simply copy something to “D:\Data\Creative Files” folder, than go to Creative Cloud Files folder in your users folder and you should see the file you copied
If you are able to see the file, all you have to do is to start the Connection app! Hooray!

This guide should work for Windows 7 and Windows 8.

Refered Links:http://notes.darrenseamark.com/post/42451349686/how-to-move-the-default-adobe-creative-cloud-connection

http://tomaxxi.com/2012/11/move-your-creative-cloud-files-folder/

Please read the disclaimer in detail.

Regards,

Rajshree

Blubry

Participant

Hello,

this is really cumbersome.

Most users install their CC apps on SSDs that are actually quite small. And like most of CC users I would like to save the rest of my SSD space for the apps to run and not for the files.

Now I'd like to have it separate - my apps installed on SSD and CC Files on a different drive.

Is there any easier way to do it? Like, e.g. in dropbox?

David__B

Adobe Employee

I found the place to change the files location right away. But, from what I can tell, all of these instructions require the local folder to be named "Creative Cloud Files". So, if I have a TB of photos in a folder named "D:\Photos" I can't change the "Creative Cloud Files" to point to that folder. When I change the files location to "D:\Photos" it creates a subfolder, thus: "D:\Photos\Creative Cloud Files". I have to copy/move all of those photos into that subfolder in order to sync to the cloud? Then I have to change pointers in Lightroom Classic and other programs to point to that new folder which changes the catalog settings, etc? Is this correct or am I missing something?

Hi 9BillionithScreenName,

There isn't a way to change the sync folder name, only the location of Creative Cloud Files folder. If you have 1 TB of photos on the D drive, and a membership which includes 1TB of storage, and are wanting to work with the photos in Lightroom, you might want to consider Lightroom CC instead of attempting to sync the photos through the Creative Cloud app sync service. Lightroom CC includes its own built in sync service and was designed to work with photos and cloud storage. Lightroom CC Classic is designed to work with photos and catalogs stored locally.

Best,

- Dave

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