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July 17, 2016
Answered

Activation error- fixes not working

  • July 17, 2016
  • 1 reply
  • 502 views

I'm having the same issue as posted in some of the other topics but the fixes aren't working. I started a chat with Adobe and they couldn't help me- they said post here.

Activation error Adept Request Expired- when I try to authorize ADE.

- I'm using Windows 8.1. and my time zones are fine.

- My Adobe login and password are fine.

- I tried the ADE 4.5, which didn't work so I went back to 3.0, hoping that would be the fix, still got the error.

I tried the whole:

"Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK."

I still get the error. I can't de-authorize my program because it's not authorized in the first place. Ctrl, shift D does nothing.

Is there anyway to get this working? It works fine on my old XP laptop, go figure.

    This topic has been closed for replies.
    Correct answer Nanaky

    Have you check the time, date and the timezone of your System?

    1 reply

    Nanaky
    Participating Frequently
    July 18, 2016

    Have you remove the key with a user with admin rights?

    July 19, 2016

    Yes I only have one user on my laptop- me. I'm the admin.

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    July 19, 2016

    Have you check the time, date and the timezone of your System?