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Erland_Gadde
Participating Frequently
December 1, 2015
Answered

Authorization doesn't work

  • December 1, 2015
  • 1 reply
  • 854 views

When I try to authorize, either I get a message saying that Digital Editions cannot connect to the activation server, or it begins to authorize and never finishes... Is Adobe's server malfunctioning tonight?

    This topic has been closed for replies.
    Correct answer Nanaky

    Which error message you get exactly?

    1 reply

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    December 2, 2015

    Which error message you get exactly?

    E
    Erland_GaddeAuthor
    Participating Frequently
    December 2, 2015

    "Connection Error

    Digital Editions could not connect to the activation server. Please make

    sure you are connected to the Internet.

    To retry, click the Try Again button."

    I either get this error message, or authorization begins but never ends.

    I live in Sweden, and i'm trying to read an e-book I bought, with Dito.

    Regards,

    Erland Gadde

    2015-12-02 8:25 GMT+01:00 Nanaky <forums_noreply@adobe.com>:

    Authorization doesn't work created by Nanaky

    <https://forums.adobe.com/people/Nanaky> in Adobe Digital Editions - View

    the full discussion <https://forums.adobe.com/message/8238693#8238693>

    Nanaky
    Nanaky
    Participating Frequently
    December 2, 2015

    It's Windows 7 Ultimate.


    1. Close all applications.
    2. Choose Start > Run.
    3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    5. Select the Adept key.
    6. Choose File > Export.
    7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
    8. Right-click the Adept key and choose Delete.
    9. In the Confirm Key Delete dialog, click OK.
    10. Close the Registry Editor.
    11. Open Adobe Digital Editions and reauthorize.
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