Authorization doesn't work

Forum|Forum|10 years ago
December 1, 2015
1 reply
854 views

When I try to authorize, either I get a message saying that Digital Editions cannot connect to the activation server, or it begins to authorize and never finishes... Is Adobe's server malfunctioning tonight?

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Correct answer Nanaky

Which error message you get exactly?

NanakyCorrect answer

Participating Frequently

Which error message you get exactly?

E

Erland_GaddeAuthor

Participating Frequently

"Connection Error

Digital Editions could not connect to the activation server. Please make

sure you are connected to the Internet.

To retry, click the Try Again button."

I either get this error message, or authorization begins but never ends.

I live in Sweden, and i'm trying to read an e-book I bought, with Dito.

Regards,

Erland Gadde

2015-12-02 8:25 GMT+01:00 Nanaky <forums_noreply@adobe.com>:

Authorization doesn't work created by Nanaky
<https://forums.adobe.com/people/Nanaky> in Adobe Digital Editions - View
the full discussion <https://forums.adobe.com/message/8238693#8238693>

E

Erland_GaddeAuthor

Participating Frequently

Ok I tried to do what you wrote, hopefully, I did it right. This time it started to authorize, but didn't finish. The authorization is still running. What is the problem? If there was a problem with an unknown usermane or password, this should be told in an error message, right? But here, it either doesn't connect to the server or runs the procedure forever...

Perhaps it's better to reinstall Digital Editions. This is the first time I try to use use it so I won't lose anything. Any advice for which options to choose during installation?

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