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When clicking and dragging an ePub library book to Nook, digital editions 4.0 crashes repeatedly. Is there a fix for this?
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Hi,
Please send us the crash details. You can get this by following the below process:
When ADE crashes, it throws a "ADE 4.0 has stopped working" dialog box.
Click on the "View Program details" drop down.
Copy/ Paste the entire content here.
Thanks!
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It won't let me copy the thread into here- but if I try to transfer a borrowed (library) book or try to read it the DE crashes "unexpectedly". I just downloaded overdrive and DE so I have the most recent versions....this is on a macbook with the latest os. Here is the first bit of the error message. Guess I will go to my Microsoft computer and see if I have better luck. Totally frustrated.
Process: Adobe Digital Editions [828]
Path: /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier: com.adobe.adobedigitaleditions.app
Version: 4.0.2 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Digital Editions [828]
User ID: 501
Date/Time: 2015-02-27 21:19:35.243 -0500
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: E1B4D09C-479E-C103-62AD-08450220EB3F
Time Awake Since Boot: 3200 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010cfa8000-000000010d7ae000 [ 8216K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.adobedigitaleditions.app 0x000000010d201fc1 DRMDecryptor::MakeFilterContext(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 355
1 ePub3.dylib 0x000000010e1bf745 ePub3::FilterChainSyncStream::FilterChainSyncStream(std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>) + 339
2 ePub3.dylib 0x000000010e1c1af8 std::__1::shared_ptr<ePub3::FilterChainSyncStream> std::__1::shared_ptr<ePub3::FilterChainSyncStream>::make_shared<std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>&>(std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&&&, std::__1::shared_ptr<ePub3::ManifestItem const>&&&) + 134
3 ePub3.dylib 0x000000010e1c0831 ePub3::FilterChain::GetSyncFilteredOutputStreamForManifestItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 433
4 ePub3.dylib 0x000000010e175195 ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 265
5 ePub3.dylib 0x000000010e186d86 ePub3::ManifestItem::ReferencedDocument() const + 182
6 ePub3.dylib 0x000000010e1683fa ePub3::PackageBase::NavTablesFromManifestItem(std::__1::shared_ptr<ePub3::PackageBase>, std::__1::shared_ptr<ePub3::ManifestItem>) + 122
7 ePub3.dylib 0x000000010e170205 ePub3::Package::Unpack() + 26017
8 com.adobe.adobedigitaleditions.app 0x000000010d29b94f BookContainer::OpenFile(ePub3::string const&) + 2107
9 com.adobe.adobedigitaleditions.app 0x000000010d29c1f3 BookContainer::OpenContainerForDRMModule(ePub3::string const&) + 43
10 com.adobe.adobedigitaleditions.app 0x000000010d200c29 DRMModule::ProcessFile(ePub3::string const&, ePub3::launch) + 1007
11 ePub3.dylib 0x000000010e14bb5e ePub3::ContentModuleManager::LoadContentAtPath(ePub3::string const&, ePub3::launch) + 796
12 ePub3.dylib 0x000000010e1630be ePub3::Container::OpenContainer(ePub3::string const&) + 68
13 com.adobe.adobedigitaleditions.app 0x000000010d0e3324 dpdoc::Document::getPackageProps(char const*) + 278
14 com.adobe.adobedigitaleditions.app 0x000000010d020cea _reader_create(char const*, RECORD_TYPE, void**, char*, unsigned int*, signed char) + 224
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Hello,
Please download the latest ADE 4.0.3.114137
http://www.adobe.com/solutions/ebook/digital-editions/download.html
Some of the crashes have been fixed in this release.
Thanks for being the part in product improvement.
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Hello,
Please download the latest ADE 4.0.3.114137
http://www.adobe.com/solutions/ebook/digital-editions/download.html
Some of the crashes have been fixed in this release.
Thanks for being the part in product improvement.
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