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super7700
super7700
New Participant
August 15, 2019
Question

E_GOOGLE_DEVICE_LIMIT_REACHED

  • August 15, 2019
  • 1 reply
  • 5765 views

I recently purchased a Google Book but I can't add it to Adobe Digital Editions. When I click "Add to Library," the following error message appears:

"Unable to download

Error getting license: License Server Communication Problem

E_GOOGLE_DEVICE_LIMIT_REACHED"

I see that a number of people have already posted about this exact problem, and have either been directed to a page which suggests contacting support (I tried that and was told to post here), or have been told to contact Google (who apparently then redirect you back to Adobe), and the most recent posts on this haven't received any response at all. It would be great to get some actual clarification on what seems to be quite a basic issue.

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    August 15, 2019

    Goolge Device Reset work only over Goolge. =) Adobe kann only reset the authorize if you get the error that has to many activation its can reset adobe. Hope that help you. I habe the same problem in the past and google has reset the activations.

    J
    J-E-N-O-V-A
    Participating Frequently
    September 19, 2019
    Use this form to reset your book: https://support.google.com/books/partner/contact/default You'll need the ISBN or Google Books ID # though.
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