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Comet1234
Comet1234
New Participant
October 24, 2014
Answered

Error check activation

  • October 24, 2014
  • 23 replies
  • 56799 views

I just downloaded adobe digital editions. When I go to download my library book and open it with the program I get a message "error check activation". Help I don't know what to do. Everything is authorized but I don't know how I correct the error.

    This topic has been closed for replies.
    Correct answer Prabhanjan

    Please try de authorizing and then re authorize(do this only if you remember your ID and password). Hope this helps.

    23 replies

    Show previous replies
    M
    maría19411371
    New Participant
    June 5, 2015

    Hi,

    I have the same problem but, when I try to erase the authorization, I receive this message: "Authorization can't be erased. Try it again later". I have tried it a few hours later but I haven't been able to complete it. What can I do?

    Thank you.

    S
    susanj12972564
    New Participant
    April 27, 2015

    Hi! I newly installed it as a first time user. I made an ID as requested, and i got the Error! when I want to upload a book i just bought and I need it asap! I cannot erase authorization for some reason. I did activate my email.

    When I try to erase authorization i get - unable to erase authorization. Please try again after some time.

    And I did try again...and again...

    Help please!

    Desperate Student!

    S
    susanj12972564
    New Participant
    April 28, 2015

    HELP HELP HELP!

    I uninstalled the program and downloaded it again in case an error occurred while downloading. but still the same problem. I cannot even erase authorization. Please help, i need this book asap!

    Still a veeeery desperate student.

    Prabhanjan
    Prabhanjan
    Participating Frequently
    April 28, 2015

    @susanj12972564

    To those who are using V 4.0.3 and are unable to de-authorize using the de-autorization window and keep getting the message , please try de-authorizing in the article mentioned in the below link:

    Error "E_AUTH_NOT_READY" | Digital Editions

    (step 5 if using mac and step 8 if using win are the important steps)

    Important Note: Please DO NOT follow the steps mentioned in the link if you have authorized your computer with multiple ID's and you don't remember all the passwords. Following the steps mentioned in the above link will de-authorize all authorized accounts on your computer. So, do not proceed if you don't remember the password(s).

      J
      johanne45
      New Participant
      March 30, 2015

      hello, in adobe edition, j, trials to delete, leave to the computer and return it but when I put it .it password refuse me ??

      Prabhanjan
      Prabhanjan
      Participating Frequently
      March 5, 2015

      To all those who are using V 4.0.3 and are unable to de-authorize using the de-autorization window and keep getting the message , please try de-authorizing in the article mentioned in the below link:

      Error "E_AUTH_NOT_READY" | Digital Editions

      (step 5 if using mac and step 8 if using win are the important steps)

      Important Note: Please DO NOT follow the steps mentioned in the link if you have authorized your computer with multiple ID's and you don't remember all the passwords. Following the steps mentioned in the above link will de-authorize all authorized accounts on your computer. So, do not proceed if you don't remember the password(s).

        A
        Anonymous
        March 5, 2015

        Thank you this worked beautifully for me.  Now where do I enter "Correct"

        A
        Anonymous
        March 4, 2015

        I have the same error on V 4.03 I can get to the de-authorization window but when I type in my pw i get the message "Unable to erase authorization, please try after some time"  I've bee trying for an hour.  Any advice?

        Thanks.

          kristiannaw57401051
          kristiannaw57401051
          New Participant
          March 4, 2015

          I am having the same problem.  I can not erase the authorization. Anyone find a fix to this.

          janampandya
          janampandya
          New Participant
          January 9, 2015

          Wow!! I had the same problem and the solution give by judithlang worked!!

          Thanks!!

          A
          Anonymous
          January 2, 2015

          I've been getting this error as well and none of the above has helped.

          I've de-authorized, uninstalled, then reinstalled and re-authorized and restarted the PC and am still getting this error.

          I'm able to download a book from the Kobo store, but cannot get a library e-book added to the ADE library for transfer to my mother's Kobo.

          Her computer is Win8.1 and ADE 4.0.2.

          Any other solutions out there?

          Thank you,

            A
            Anonymous
            December 9, 2014

            Finally found the solution!

            It's important to not only de-authorize the device, but also the computer. This can only be done by opening ADE, clicking Help and then Ctrl-Shift-D. Afterwards, re-authorize the pc again and it should work fine.

              A
              Anonymous
              January 5, 2015

              This worked for me. After erasing the authorization in the help menu and then re-authorizing, I was able to add my 2 Adobe Content Server Message (.acsm) books.

              A
              Anonymous
              December 9, 2014

              None of these actions work for me. Also re-installing ADE 3.0 doesn't work. Anything else I could try before I throw the lot out of the window?

              Crystal61
              Crystal61
              New Participant
              December 8, 2014

              Thank you.  Deauthorizing worked.  Now I have my books.

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